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What Is Itc Clearance?

Quick Summary

ITC clearance in South Africa refers to the process of clearing one’s credit record and removing the debt counselling flag from their credit report. This can be achieved through steps such as checking your ITC record, disputing incorrect information, and going under debt review. Obtaining a debt review clearance certificate is essential for successfully completing the process and improving your credit score. Regularly monitoring your credit report is recommended, even if you are not under debt review.


ITC clearance, also known as TransUnion clearance in South Africa, is the process of clearing your credit record and removing the debt counselling flag from your credit report. It plays a crucial role in maintaining a healthy financial profile and improving your chances of obtaining future credit.

TransUnion (formerly known as ITC) is one of the main credit bureaus in South Africa that collects information about individuals’ payment history, outstanding debts, judgments, and other relevant data. Checking your ITC record regularly can help you identify any discrepancies or incorrect information on your credit report.

In this blog post, we will explore what exactly ITC clearance entails and how you can go about achieving it. We’ll discuss important steps such as checking your ITC record for accuracy, disputing inaccurate information with TransUnion if necessary, and considering options like going under debt review to clear outstanding debts.

Additionally, you’ll learn about obtaining a debt review clearance certificate which signifies successful completion of the debt review process. Finally, the benefits associated with attaining an ITC clearance, such as improving your credit score and protecting valuable assets, will be highlighted.

What is ITC Clearance?

Definition of ITC Clearance

ITC clearance in South Africa refers to the process of clearing one’s credit record and, in some cases, having the debt counselling flag removed from their credit report. It involves rectifying any incorrect information on a person’s credit report and resolving outstanding debts or financial obligations.

Importance of ITC Clearance in South Africa

Having good credit is essential for individuals who want to access various financial services such as loans, mortgages, or even renting property. A clean credit record demonstrates responsible borrowing behavior and increases an individual’s chances of being approved for future applications.

ITC clearance plays a crucial role because it allows individuals with previously negative records to rebuild their reputation by removing adverse listings that may hinder them from accessing new lines of credits or favorable interest rates. By obtaining ITC clearance, individuals can improve their overall financial standing and regain control over their finances.

Role of TransUnion (formerly known as Information Trust Corporation) as a Credit Bureau

TransUnion is one of the main credit bureaus operating within South Africa. As part of its responsibilities, TransUnion collects data related to consumers’ payment history on loans, accounts receivable management details provided by businesses across different industries like banking institutions, retail stores, telecommunications companies, etc. It also collects public records including judgments against borrowers, bankruptcy filings, tax liens, court orders, collections actions, foreclosures, repossessions, garnishments, child support delinquencies, evictions, settlements, charge-offs, late payments, inquiries into personal files, employment verification, address changes, fraud alerts, identity theft disputes, consumer statements, account updates, authorized user status, closed/opened dates, balances, limits, terms, conditions, types, collateral, co-signers, guarantors, joint applicants, dispute resolutions, legal statuses, notes, comments, special instructions, risk scores, models used, scoring factors, reasons codes, explanations, summaries, trends, graphs, charts, tables, reports, profiles, ratings, indexes, indicators, benchmarks, comparisons, ratios, statistics, analytics, predictions, forecasts, recommendations, suggestions, advice, guidance, counseling, coaching, mentoring, monitoring, tracking, auditing, compliance, regulations, laws, acts, policies, procedures, guidelines, standards, practices, principles, ethics, transparency, accuracy, fairness, confidentiality, security, privacy, protection, prevention, detection, investigation, resolution, reporting, sharing, dissemination, distribution, retention, destruction, archiving, storage, backups, disaster recovery, business continuity.

TransUnion provides individuals with the option to obtain a complete credit report, which includes information about their payment history, credit score, and any judgments. This allows consumers to monitor their financial standing and identify any discrepancies or inaccuracies that may be affecting their creditworthiness. In case of incorrect information on the report, TransUnion also offers a dispute process where individuals can raise concerns regarding specific entries for further investigation.

In summary, ITC clearance is an important step in South Africa’s financial landscape as it enables individuals to rectify past mistakes and regain control over their finances by clearing negative listings from their credit report.

How to Obtain ITC Clearance

Checking Your ITC Record

To begin the process of obtaining ITC clearance, it is important to check your credit record. TransUnion (formerly known as Information Trust Corporation or ITC) is one of the main credit bureaus in South Africa and provides complete credit reports that include information about your payment history, credit score, and any judgments against you. By obtaining a copy of your report from TransUnion, you can review all the details related to your financial standing.

Disputing Incorrect Information on Your Credit Report

If upon reviewing your credit report you find incorrect or inaccurate information, it is crucial to take immediate action by lodging a dispute with TransUnion. This will involve providing evidence supporting why certain items should be removed or corrected on your report. It’s essential for accuracy purposes that only valid negative listings remain on an individual’s profile.

Going Under Debt Review

One option for clearing debt and achieving ITC clearance involves going under debt review –a legal process introduced by The National Credit Act (NCA). If individuals are struggling with their monthly payments due to overwhelming debts they cannot manage alone anymore; registered Debt Counsellors can assist them through this procedure.

During debt review, a qualified professional will assess an individual’s financial situation thoroughly before creating a restructured repayment plan tailored specifically towards reducing monthly installments while protecting valuable assets such as cars and homes.

The ultimate goal behind undergoing debt review is becoming financially stable again over time.

Obtaining A Debt Review Clearance Certificate

Once successfully completing the entire journey through the formalized steps involved in being placed under debt counseling -including adhering strictly according-to-plan repayments- individuals may obtain what we call “debt-review-clearance-certificate” also referred commonly-known-as Form 19 certificate issued exclusively-by-a-registered-debt-counselor which indicates successful completion-of-the-debt-review-process-and serves-as-proof-that-an-individual-has-cleared-their-debt-review. This certificate is crucial as it signals to credit bureaus that the debt review flag should be removed from your credit report, ultimately contributing towards achieving ITC clearance.

Note: The content provided above for each section of “How to Obtain ITC Clearance” has been written based on the information available in the data sources and formatted according to Askly’s writing style guidelines.

Benefits of ITC Clearance

Clearing Your Credit Record:

ITC clearance in South Africa involves clearing your credit record, which is essential for various reasons. A clean credit record indicates that you have managed your financial obligations responsibly and can be trusted by lenders. When applying for loans or other forms of credit, having a clear credit record increases the likelihood of approval.

Removing the Debt Counselling Flag:

One significant benefit of ITC clearance is removing the debt counselling flag from your credit report. If you have previously undergone debt review due to struggling with monthly payments, this flag may negatively impact future borrowing opportunities. By obtaining an ITC clearance certificate (also known as Form 19) after successfully completing the debt review process, you can remove this flag and improve your chances when seeking new lines of credit.

Improving Your Credit Score:

Another advantage associated with ITC clearance is improving your overall credit score. Adverse listings such as defaults or judgments on your report can significantly lower your score and make it challenging to access favorable interest rates or secure financing options in the future.

By addressing any outstanding debts through methods like paying them off or resolving violations under The National Credit Act (NCA), you demonstrate responsible financial behavior that positively impacts how creditors perceive you during their assessment processes.

Protecting Your Assets:

Undergoing debt review not only helps manage overwhelming debts but also protects valuable assets like cars and homes from repossession by creating a restructured repayment plan tailored to fit within one’s budgetary constraints.

During this process, registered Debt Counselors work closely with individuals to negotiate reduced monthly installments while potentially lowering interest rates charged on existing debts.

This protection ensures that individuals are given an opportunity to regain control over their finances without losing ownership rights over important possessions.

Process of ITC Clearance

Obtaining a Complete Credit Report from TransUnion

To begin the process of ITC clearance, it is essential to obtain a complete credit report from TransUnion. This report will provide you with detailed information about your credit payment history, outstanding debts, and any adverse listings that may be affecting your creditworthiness. You can request this report directly from TransUnion or through their website.

Lodging a Dispute with TransUnion

Once you have obtained your credit report, carefully review it for any inaccuracies or incorrect information. If you find discrepancies in the reported data such as erroneous late payments or accounts that do not belong to you, it is crucial to lodge a dispute with TransUnion immediately.

Transunion provides an online platform where individuals can submit disputes electronically by providing supporting documentation and explaining why they believe certain items on their record are inaccurate. It’s important to gather all relevant evidence before submitting the dispute form so that there is sufficient proof backing up your claim.

Going Under Debt Review

If clearing debt plays a significant role in obtaining ITC clearance for yourself, going under debt review might be necessary. Debt review is designed specifically for consumers who struggle financially and cannot meet their monthly repayment obligations effectively.

Undergoing debt review involves working closely with registered Debt Counsellors who assess one’s financial situation thoroughly – including income sources and expenses – to create an affordable restructured repayment plan tailored according to individual circumstances. This allows them to pay reduced monthly installments while protecting valuable assets like cars and homes during this period.

Obtaining A Debt Review Clearance Certificate

After successfully completing the entire debt-review process outlined above, you become eligible to receive what’s known as Form 19 – also referred to as the “debt-review-clearance-certificate”. This certificate serves as official confirmation indicating successful completion of the debt review process. It is issued only by registered Debt Counsellors and is a crucial document for ITC clearance.

The debt review clearance certificate plays an essential role in the process of clearing your name on ITC. It serves as proof that you have fulfilled all obligations under the debt review and allows credit bureaus to remove any flags or adverse listings associated with it from your credit report.

Frequently Asked Questions

What is the cost of obtaining ITC clearance?

The cost of obtaining ITC clearance can vary depending on your specific circumstances. If you have paid-up letters from creditors, the cost may be around R115. However, it’s important to note that this fee is subject to change and it’s recommended to check with a registered Debt Counsellor or credit bureau for the most up-to-date information regarding costs.

How long does it take to clear your name on ITC?

The duration required to clear your name on ITC depends on various factors such as the complexity of your financial situation and whether you are under debt review. Generally, going through the debt review process can take several months or even years until all debts are settled and a debt review clearance certificate (Form 19) is obtained. It’s crucial to work closely with a registered Debt Counsellor who will guide you throughout this process.

Can I remove debt review from my credit report without a clearance certificate?

No, removing debt review from your credit report typically requires having a valid debt review clearance certificate (Form 19). This document serves as proof that you have successfully completed the entire debt counseling process and cleared any outstanding debts related to it. Without this certification issued by an authorized Debt Counselor, lenders might still consider you under active supervision for repayment plans.

How often should I check my credit report?

It is highly advisable for individuals in South Africa – regardless if they’re currently undergoing any form of financial assistance like being under debt counselling -to regularly monitor their own personal finances by checking their credit report. This allows you to stay informed about your credit status, identify any errors or discrepancies, and take necessary actions to rectify them. It’s recommended to check your credit report at least once a year, or more frequently if you suspect any fraudulent activity or significant changes in your financial situation.


  1. https://www.meerkat.co.za/blog/how-you-can-get-itc-clearance-in-south-africa
  2. https://creditsalvage.co.za/all-blogs/67-credit-bureau-clearance-an-introductory-guide-to-itc-clearance
  3. https://www.ndcsaafrica.co.za/what-are-the-benefits-of-itc-clearance/

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