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How To Track Vodacom Order?

Quick Summary

Learn how to easily track your Vodacom order with this comprehensive guide. Whether you’re ordering from Vodacom’s official website or tracking your order using the RAM waybill number, this post will provide step-by-step instructions to help you stay updated on the status of your order. Plus, find answers to frequently asked questions about delivery times, alternative tracking methods, and contacting Vodacom’s customer support for assistance.


Welcome to Askly, your go-to source for answers to common questions. In this blog post, we will guide you on how to track your Vodacom order. Whether you have placed an order through Vodacom’s official website or are waiting for a delivery of Vodacom Fibre, we’ve got you covered.

Tracking orders can sometimes be confusing and time-consuming, but with the right information and guidance, it becomes much easier. We have gathered relevant details from trusted sources such as the official Vodacom website so that you can easily track your order status without any hassle.

Read on as we provide step-by-step instructions and useful tips on tracking your Vodacom orders efficiently using different methods available online. Let’s get started!

Note: Please keep in mind that specific steps may vary depending on individual circumstances or changes made by the service provider over time.

How to Track Your Vodacom Order

Track My Order on Vodacom’s Official Website

Vodacom provides a dedicated page on their official website where customers can track their orders. Follow these steps to access and use the “Track My Order” feature:

  1. Visit the Vodacom website at www.vodacom.co.za.
  2. Navigate to the shopping section of the website.
  3. Look for an option or tab labeled “Track My Order.” Click on it.

Note: The specific location of this option may vary, so make sure you explore different sections related to order tracking if needed.

  1. You will be redirected to a new page that allows you to enter your order details.
  2. Enter your order number or any other required information as prompted by the system.
  3. Click on the ‘Submit’ or ‘Track’ button after entering all necessary details.

The system will then display relevant information about your Vodafone order, such as its current status and estimated delivery date.

Source: URL1 – https://www.vodacombusiness.co.za/node/801

Tracking Orders with RAM Waybill Number

If you have received a RAM waybill number from Vodafone regarding your shipment, follow these instructions:

  1. Visit voda.com/business/ordertracking in a web browser.
  2. Enter your 11-digit RAM waybill number (e.g., R12345678901) into the provided field.
  3. Click ‘Track’.

You should now see detailed tracking updates for your package, including expected delivery dates, current locations, etc.

Source: URL2 – https://www.vodashoponline.mobi/vsp/shop/tracking.jsp

Tracking Fibre Orders

Customers who have placed orders for Vodafone fibre services can easily track them using this method:

Here are step-by-step instructions:

  1. Go to voda.com/fibre/sales/.
  2. Scroll down until you find the ‘Track Sales Order’ section.
  3. Enter your order number and click on the “Submit” button.

The system will then display relevant information about your Vodafone Fibre order, such as its current status and estimated installation date.

Source: URL3 – https://www.vodacom.co.za/cloud/fibre/sales/trackSalesOrder

Frequently Asked Questions

How long does it take to receive a Vodacom order?

The time it takes for customers to receive their Vodacom orders can vary depending on various factors such as the type of product or service ordered, availability, and delivery location. Generally, Vodacom strives to deliver orders within a reasonable timeframe. However, specific delivery timelines may be provided during the ordering process or communicated separately by customer support.

What should I do if I can’t track my Vodacom order?

If you are unable to track your Vodacom order using the provided methods mentioned in this article (such as through RAM waybill number or via the Track My Order feature), there are several steps you can take:

  1. Double-check information: Ensure that you have entered all tracking details correctly without any errors.
  2. Wait for updates: Sometimes there might be delays in updating tracking information due to logistical reasons. Give it some time and check again later.
  3. Contact customer support: If you still cannot track your order after waiting and verifying details, reach out directly to Vodacom’s customer support team for further assistance.

Can I track my Vodacom order without a RAM waybill number?

This section will explain whether it is possible to track a Vodacom order without a RAM waybill number and provide alternative methods, if applicable.


  1. https://www.vodacom.co.za/cloud/shopping/trackmyorder
  2. https://www.vodacombusiness.co.za/node/801
  3. https://www.vodacom.co.za/cloud/fibre/sales/trackSalesOrder

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