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How To Reset Hisense Phone?

Quick Summary

In this blog post, we provide a comprehensive guide on how to reset a Hisense phone. We cover different methods, including using the settings menu, hardware buttons, and external tools. We also discuss precautions and considerations, such as backing up data and ensuring sufficient battery level. Additionally, we address frequently asked questions to provide readers with all the necessary information for successfully resetting their Hisense phone.


A Hisense phone is a mobile device manufactured by the Chinese electronics company, Hisense. These smartphones are known for their sleek design and advanced features that cater to various user needs.

There may be several reasons why someone might need to reset their Hisense phone. It could be due to software issues, forgotten passwords or lock screen patterns, or simply wanting to start fresh with a clean slate. Resetting your Hisense phone can help resolve these problems and restore it back to its original factory settings.

It’s important to note that there are different methods available for resetting a Hisense phone, including performing a hard reset or factory reset through the Settings menu or using hardware buttons on the device itself. Each method has its own advantages and considerations depending on individual preferences and circumstances.

Before proceeding with any type of reset, it is crucially important always backup all data stored on your smartphone such as contacts, photos/videos etc., because once you perform a full system wipe during this process everything will get deleted permanently from internal storage.

How to Reset a Hisense Phone

Method 1: Using the Settings Menu

To reset your Hisense phone using the settings menu, follow these steps:

Step 1: Accessing the Settings Menu

  • Unlock your Hisense phone and go to the home screen.
  • Swipe down from the top of the screen to open the notification panel.
  • Tap on “Settings” (gear icon) located in either upper right or lower left corner.

Step 2: Navigating to Reset Option

  • In the settings menu, scroll down and tap on “System & updates.”
  • Next, select “Reset options.”

Step 3. Confirming and Waiting for Reboot

  • Choose between two available options:
    • If you want a complete factory reset that erases all data including apps installed by the user, then choose ‘Factory Data Reset’.
    • For resetting only system preferences without deleting personal files like photos/videos/music, etc., opt for ‘Erase All User Data’.
  • Note: Before proceeding with any option, make sure you have backed up important data as it will be permanently deleted after this step.
  • Once selected, an additional confirmation prompt may appear asking if you are certain about performing this action. Read through carefully before confirming the selection.
  • After confirming, the resetting process starts automatically, which might take a few minutes depending upon the device model/configuration/settings chosen during setup earlier.

Method 2 – Using Hardware Buttons

If accessing your phone’s settings is not possible due to software issues or forgotten lock pattern/password/pin code, you can use hardware buttons instead. Here’s how:

Step-by-step instructions:

Note: This method varies slightly based on different models, so refer to the specific guide/manual provided along with the purchase/manufacturer website support section.

  1. Power off Your Device
    • Press the power button until a pop-up appears showing various actions such as restart/power-off/silent mode/vibrate/etc. Select the ‘Power Off’ option and wait for the device to completely shut down.
  2. Pressing the Correct Combination of Buttons
    • Once your Hisense phone is powered off, press and hold a specific combination of buttons simultaneously.
    • Note: The exact button combination may vary depending on the model, but usually, it involves holding the volume up/down key along with the power button.

  3. Access Recovery Mode
    • Continue pressing these buttons until you see the recovery mode screen appear. This might take a few seconds or more, so be patient during this step.
  4. Navigating through Recovery Menu
    • Use the Volume Up/Down keys to navigate within the menu options. Highlight ‘Wipe data/factory reset’ using the volume-down key, then select by pressing the Power Button.
  5. Confirmation Prompt
    • A confirmation prompt will appear asking if you are sure about performing a factory reset. Select ‘Yes – delete all user data’. This action cannot be undone, so make sure that important files have been backed up before proceeding further.

Method 3 – Using External Tools

In addition to the built-in methods provided above, there are external tools available online that can help in resetting a Hisense phone. These tools often come with additional features such as unlocking bootloader/root access, etc. However, it’s crucially important that users research thoroughly, refer to official documentation/support forums, and use them at their own risk. It’s recommended that only experienced individuals should attempt using third-party software/tools due to potential risks involved like bricking devices, data loss, warranty voidance, etc. So proceed cautiously while exploring any alternative method/tool outside manufacturer guidelines.

Precautions and Considerations

Backing Up Data

Backing up data before performing a reset is crucial to ensure that important information is not lost. Follow these steps to back up your data on a Hisense phone:

  1. Connect your Hisense phone to Wi-Fi or mobile data.
  2. Open the Settings app from the home screen.
  3. Scroll down and tap on “System” or “Backup & Reset,” depending on your device model.
  4. Select “Backup” or “Back up my data.”
  5. Toggle the switch next to “Back up my data” if it’s not already enabled.

Your contacts, calendar events, app settings, call history (if supported), SMS messages (if supported), and other selected items will now be backed up automatically using Google services.

It’s also recommended to manually transfer any additional files such as photos, videos, documents, music files onto an external storage device like an SD card or computer for added security.

Battery Level and Power Source

Before initiating a reset process on your Hisense phone:

  • Ensure that you have sufficient battery level remaining; ideally above 50% charge would be advisable.
  • Alternatively connect it with its charger during this procedure so there are no interruptions due low power levels which could potentially cause issues during resetting process leading incomplete resets causing software malfunctions in some cases.

Remember that interrupting the reset process due to insufficient battery can result in unexpected errors or even damage certain system components of your device. So make sure you follow this precautionary measure diligently.

Password Removal

Performing a factory reset will remove all passwords including lock screen patterns set by users. This means after completing the hard/factory reset, you’ll need necessary credentials again while setting up/resetting password/lock pattern, etc. It’s essential for readers who plan to perform a full reset to understand they should gather required login details/passwords beforehand.

Note: Following these precautions and considerations will help ensure a smooth reset process on your Hisense phone. It’s always better to be prepared and take necessary steps before proceeding with any major changes to your device.

Frequently Asked Questions

Can I reset my Hisense phone without losing data?

Answer: No, performing a reset on a Hisense phone will erase all data on the device. It is important to back up any important data before proceeding with a reset.

When you perform a factory reset or hard reset on your Hisense phone, it restores the device to its original factory settings. This means that all personal files, apps, and settings will be deleted from the device’s internal storage. To avoid losing valuable information such as contacts, photos, videos, and documents during this process:

  1. Backup Data:
  2. Before resetting your Hisense phone, make sure to backup all essential files by transferring them onto an external storage medium like an SD card or computer. You can also use cloud-based services for secure backups.

  3. Transfer Files:
  4. Connect your smartphone via USB cable to transfer media content (photos/videos/music) directly into another location of choice in order not lose these precious memories.

Will resetting my Hisense phone remove the SIM card?

Answer: No, resetting a Hisense phone will not remove the SIM card. The SIM card will remain in the device after the reset.

Resetting your Hisense phone will reset the device back to its factory settings but it will not affect the SIM card. This means you won’t need to remove or replace your SIM card before performing a reset on your Hisense smartphone. You should still be able to make calls and send text messages using the same SIM card slot as before the reset. However, it is important to note that if any issues with your existing network connection persist, you may need to contact your network provider for assistance.

How long does it take to reset a Hisense phone?

Answer: The time it takes to reset a Hisense phone can vary depending on the model and the method used. Generally, it takes a few minutes for the reset process to complete.

The time it takes to reset a Hisense phone can vary depending on the specific model and the method used for resetting. In most cases, performing a factory reset or hard reset should only take a few minutes to complete. However, factors such as device performance and storage capacity may affect the overall duration of this process.

Can I undo a reset on my Hisense phone?

Answer: No, once a Hisense phone has been reset, the process cannot be undone. All data on the device will be permanently erased.

Once you have performed a factory reset or hard reset on your Hisense phone, there is no way to undo this action. The process permanently erases all data stored in the internal memory of your device including apps, settings, and personal files. Therefore, it’s crucial to make sure that you have backed up any important information before proceeding with a reset. If there are certain files or settings you desire to retain, you may want to take precautionary measures such as creating a backup of your data to avoid losing it during the reset process.

Will resetting my Hisense phone fix software issues?

Answer: Resetting a Hisense phone can help resolve certain software issues. However, if the issue persists after a reset, it may be necessary to seek further assistance from a professional or contact Hisense support.

Performing a reset on your Hisense smartphone can often help to resolve common software-related problems such as freezing, lags, corrupted or incompatible apps. This is because the methods restore the device to its original factory settings, which eliminate potentially problematic changes made over time. However, if the reset does not resolve your software issue, it may be necessary to seek further assistance from a professional or contact Hisense support. They will be able to provide you with more advanced troubleshooting steps and guidance in resolving the particular problem that you are experiencing.


  1. https://www.youtube.com/watch?v=Rd3yuv9nIPE
  2. https://www.hardreset.info/devices/hisense/hisense-h910/
  3. https://www.youtube.com/watch?v=shTGrg2jvDQ

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