Quick Summary
In this blog post, we provide step-by-step instructions on how to get an eWallet PIN in South Africa. We cover two methods: withdrawing from FNB ATMs and withdrawing from retail stores. Whether you prefer the convenience of an ATM or the option to withdraw cash while making a purchase, we’ve got you covered. Plus, we include some helpful tips and answer common questions about using eWallet.
Introduction
An eWallet is a digital wallet that allows you to securely store and manage your money on your mobile phone. It eliminates the need for physical cash or cards, making it convenient and easy to make payments, send money, and withdraw cash.
In this blog post, we will guide you through the process of getting an eWallet PIN. The PIN serves as a security measure when accessing funds from your eWallet account. We will provide step-by-step instructions for two methods – withdrawing from FNB ATMs and withdrawing from retail stores.
By following these simple steps, you’ll be able to get an eWallet PIN quickly so that you can start using your digital wallet with ease.
How to Get an eWallet PIN
An eWallet is a convenient and secure way to manage your money digitally. To access the funds in your eWallet, you will need a unique four-digit PIN. In this section, we will guide you through two methods of obtaining an eWallet PIN – withdrawing from FNB ATMs and withdrawing from retail stores.
Method 1: Withdrawing from FNB ATMs
To get an eWallet PIN using this method, follow these steps:
- Step 1: Dial “*120*277#” on your mobile phone keypad.
- Step 2: Press “1” to select the option for “Withdraw Cash”.
- Step 3: Select “Get ATM Pin” by pressing “1”. Your registered mobile number linked with the account will receive a text message containing a unique four-digit pin.
- Step 4: Within sixteen hours of receiving the SMS notification, visit any First National Bank (FNB) ATM closest to you.
- Step 5: At the ATM machine’s main screen or after selecting Cardless Services if prompted otherwise:
- Enter/Proceed without inserting any card into the slot.
- Choose ‘e-Wallet services’ as withdrawal type when presented with options.
- Input your registered mobile phone number followed by ‘Proceed’.
- Key in that special four-digit pin received via text message earlier.
- Specify desired cash amount for withdrawal before confirming transaction completion.
- Remember always verify that no further transactions are pending before leaving!
Method 2: Withdrawing From Retail Stores
If visiting one of our supported retail partners suits better than going directly to a bank premises, then consider following the below instructions:
- Step 1: Start off by dialing *120*277# on the device used primarily for accessing the eWallet service.
- Step 2: Next, press the digit “1” which corresponds to the withdrawal feature within the menu.
- Step 3: Now, press the digit “1” which corresponds to the “Get Retail PIN” option within the menu.
- Step 4: After pressing the above-mentioned keys, you will receive a one-time PIN (OTP) via SMS. This OTP is valid for 30 minutes only and can be used at supported retail stores listed in our article.
- Step 5: Visit any of these partnered retailers and make a purchase using your credit or debit card as usual.
- Step 6: At checkout, select “Withdraw cash from eWallet” on the screen prompt after swiping/inserting your payment card into their point-of-sale device.
- Step 7: Specify the desired amount of money that needs withdrawing before confirming transaction completion by entering the received One-Time-Pin when prompted.
By following either method described above, you’ll successfully obtain an eWallet PIN allowing access to funds stored digitally within it.
Withdrawing from FNB ATMs
If you prefer to withdraw cash from your eWallet using an FNB ATM, follow these simple steps:
- Dial “*120*277#” on your mobile phone keypad to access the eWallet service.
- Press “1” to select the option for withdrawing cash.
- Next, press “1” again to choose the option of getting an ATM PIN for your withdrawal. Your eWallet will then send you a text message containing a unique four-digit PIN.
- Within 16 hours of receiving this PIN via SMS, visit the nearest First National Bank (FNB) ATM location in South Africa where you can perform cardless transactions with ease and convenience.
- Once at the FNB ATM machine:
- Press “Enter/Proceed” on the keypad or look out for options related to Cardless Services.
- On-screen prompts will guide you through selecting “eWallet Services”.
- Enter your registered mobile phone number when prompted by typing it onto the numeric keypad provided.
- Proceed further by entering that unique four-digit eWallet PIN received earlier via text message.
- Verify that all details are correct before proceeding with any transaction involving money withdrawals from your account balance stored within their respective wallets; otherwise,
- Following successful verification and authentication processes conducted during each step mentioned above should allow users like yourself full control over how much they want withdrawn as well as ensuring no unauthorized individuals gain access without permission granted beforehand!
Remember always double-check everything is accurate before leaving any automated teller machines (ATM).
Withdrawing from Retail Stores
To withdraw cash from your eWallet at a retail store, follow these simple steps:
Dial “*120*277*4#” on your mobile phone to access the eWallet service.
Press “1” to select the option for withdrawing cash.
Next, press “1” again to choose the option of getting a Retail PIN (Personal Identification Number). Your eWallet will then send you a one-time PIN via SMS that expires in 30 minutes.
Visit one of the supported retail stores listed in our article where you can make use of this withdrawal method.
When making a purchase at the selected retail store, ensure that you have either your credit or debit card with you as it will be required for verification purposes during checkout.
At checkout, inform the cashier or self-service machine operator that you would like to withdraw cash from your eWallet account using their services.
Following their instructions and prompts displayed on-screen carefully throughout each step until completion is essential when performing an electronic wallet transaction within any given establishment.
Tips for Using eWallet
eWallet is a convenient and secure way to send, receive, and withdraw money. Here are some useful tips to make the most out of your eWallet experience:
No PIN Required for Receiving Money:
One great feature of eWallet is that you don’t need a PIN to receive money from another eWallet user. This makes it quick and hassle-free when someone wants to transfer funds directly into your account.
Maximum Balance Limit:
It’s important to note that there is a maximum balance limit for an eWallet account set at R3,000 (South African Rand). If you reach this limit, any additional funds sent or received will not be credited until the balance falls below the threshold.
By keeping these tips in mind while using your e-Wallet service provided by First National Bank (FNB), you can enjoy seamless transactions with ease and peace of mind knowing that managing your finances has never been simpler!
Please Note: The content above does not constitute financial advice; always refer back to FNB’s official website or consult their customer support team if you have specific questions regarding limits or functionality related queries about using an FNB-issued eWallet PIN.
Frequently Asked Questions
How do I do eWallet on FNB?
To use the eWallet service offered by First National Bank (FNB), follow these steps:
- Dial “*120*277#” on your mobile phone to access the eWallet menu.
- Press “1” to select “Send Money”.
- Enter the recipient’s cellphone number and press “Proceed”.
- Specify the amount you want to send and press “Proceed”.
- Confirm that all details are correct, including the recipient’s name, before pressing “Confirm”.
Once you have completed these steps, an SMS notification will be sent to both you and the recipient confirming that money has been transferred successfully.
How do I receive money on eWallet?
Receiving money through FNB’s eWallet is simple:
- You will receive an SMS notification with a unique withdrawal PIN from FNB once someone sends you funds via their own e-Wallet account.
- Dial “*120*277#”.
- Press “Reply” or type in 9.
- Enter your ATM card’s last four digits when prompted.
- You’ll then need to enter this pin into any of our ATMs within 16 hours after receiving it.
