Quick Summary
The Telkom Emergency Top-Up Service allows qualifying Telkom customers in South Africa to borrow airtime or data when they are running low or out. By dialing *180# and selecting the Emergency Top Up option, customers can choose from a range of available amounts and complete the transaction. However, borrowed airtime cannot be transferred to another number, and customers must be prepaid or top-up customers who have been using the Telkom network for at least six months to be eligible for the service.
Introduction
Welcome to Askly, your go-to source for answers to common questions. In this blog post, we will be discussing how to get airtime advance on Telkom. Telkom, a leading telecommunications company in South Africa, offers an Emergency Top-Up Service that allows qualifying customers to receive an airtime or data advance when they are running low or out of airtime or data.
Running out of airtime or data can be frustrating, especially when you need to make an important call or access the internet. With Telkom’s Emergency Top-Up Service, you can borrow airtime or data and pay it off with your next recharge. It’s a convenient solution that ensures you stay connected even when you’re low on credit.
In the following sections, we will guide you through the process of borrowing airtime on Telkom, discuss the eligibility criteria, and provide answers to frequently asked questions. So, let’s get started!
What is Telkom Emergency Top-Up Service?
The Telkom Emergency Top-Up Service is a feature that allows qualifying customers to receive an airtime or data advance when they are running low or out of airtime or data. This service is designed to provide immediate assistance to customers who need to stay connected but may not have enough credit on their account.
With the Telkom Emergency Top-Up Service, customers have the option to purchase airtime or data bundles on credit and pay it off with their next recharge. This means that even if you run out of airtime or data, you can still make calls, send messages, and access the internet by borrowing credit from Telkom.
This service is especially useful in situations where you need to make an important call or send an urgent message but don’t have enough credit on your account. Instead of being disconnected, you can simply borrow the necessary credit and repay it later when you recharge your account.
How to Borrow Airtime on Telkom
To borrow airtime on Telkom, follow these simple steps:
- Dial *180# on your Telkom mobile device.
- Choose the “Emergency Top Up” option from the menu.
- The available emergency top-up amounts will be displayed on your screen.
- Select the desired amount that you want to borrow.
- Follow the prompts to complete the transaction.
It’s important to note that the code used to borrow airtime on Telkom is *180#.
Telkom offers a range of airtime amounts that can be borrowed through the Emergency Top-Up Service. The available amounts typically range from R3 to R15.
Eligibility for Telkom Emergency Top-Up Service
To be eligible for the Telkom Emergency Top-Up Service, you must meet the following criteria:
- Prepaid customers or top customers who have been using the Telkom network for at least six months
Once you meet the eligibility requirements, you can take advantage of the Emergency Top-Up Service to receive an airtime or data advance when you are running low or out of airtime or data.
It’s important to note that each emergency top-up transaction incurs a service fee of R1.10. This fee is added to your total obligation, which includes the amount of airtime or data provided. For example, if you borrow R10 worth of airtime, your total obligation will be R11.10 (R10 for the airtime + R1.10 service fee).
By understanding the eligibility requirements and the associated service fee, you can make informed decisions when using the Telkom Emergency Top-Up Service.
Usage and Limitations of Borrowed Airtime
Borrowed airtime through the Telkom Emergency Top-Up Service comes with certain usage and limitations. It’s important to be aware of these to make the most out of the service:
Borrowed Airtime Cannot be Transferred
One limitation of borrowed airtime is that it cannot be transferred to another number. The airtime is only usable on the number it was borrowed for. So, if you borrow airtime on your Telkom number, you won’t be able to transfer it to another Telkom number.
Use Borrowed Airtime to Make Calls
Customers can use the borrowed airtime to make calls. Whether you need to make a quick call or have an important conversation, the borrowed airtime can be used for voice calls on the Telkom network.
Service Limited to Republic of South Africa and Telkom Network Area
The Telkom Emergency Top-Up Service can only be used within the Republic of South Africa and in a Telkom network area. If you are outside of South Africa or in an area not covered by the Telkom network, you won’t be able to access the service. It’s important to keep this in mind when relying on the Emergency Top-Up Service for airtime needs.
Frequently Asked Questions
How do I check if I am eligible for Telkom Emergency Top-Up Service?
To check if you are eligible for the Telkom Emergency Top-Up Service, you need to be a prepaid customer or a top-up customer who has been using the Telkom network for at least six months. If you meet these criteria, you can dial *180# and choose the Emergency Top Up option to see the available emergency top-up amounts.
Can I borrow airtime if I am a postpaid customer?
No, the Telkom Emergency Top-Up Service is only available for prepaid customers or top-up customers. Postpaid customers do not have the option to borrow airtime through this service.
Is there a limit to the number of times I can borrow airtime?
There is no specific limit mentioned in the information provided. However, it is important to note that each emergency top-up transaction incurs a service fee of R1.10, and customers are required to pay the full amount borrowed before borrowing again.
Can I use borrowed airtime for data bundles?
The information from the external sources does not specifically mention whether borrowed airtime can be used for data bundles. However, it does state that customers can use borrowed airtime to make calls. It is recommended to contact Telkom customer support or refer to their official website for more information on using borrowed airtime for data bundles.
What happens if I don’t pay back the borrowed airtime?
If you do not pay back the borrowed airtime, it is likely that you will not be able to borrow airtime again until the outstanding amount is settled. It is important to fulfill your obligation and pay back the borrowed airtime to maintain access to the Telkom Emergency Top-Up Service.
Can I transfer the borrowed airtime to another Telkom number?
No, the borrowed airtime cannot be transferred to another Telkom number. It can only be used on the same number from which it was borrowed. However, you can use the borrowed airtime to make calls.
Telkom Prepaid Services and Bundles
As a leading telecommunications company in South Africa, Telkom offers a range of prepaid services and bundles to cater to the diverse needs of its customers. Whether you’re looking for data, voice, or a combination of both, Telkom has you covered with its wide selection of prepaid bundles.
Here’s an overview of the various bundles offered by Telkom:
Chat Bundles
Chat bundles are perfect for those who love to stay connected through messaging apps. These bundles offer a generous amount of data specifically for WhatsApp, allowing you to chat, share photos, and make voice and video calls without worrying about running out of data.
Time-Based Bundles
If you’re someone who needs data for a specific period, Telkom’s time-based bundles are ideal for you. These bundles provide a fixed amount of data that can be used within a specified time frame, giving you the flexibility to choose the duration that suits your needs.
WhatsApp Bundles
For heavy WhatsApp users, Telkom offers dedicated WhatsApp bundles that provide unlimited access to the messaging app. With these bundles, you can chat, share media, and make calls on WhatsApp without consuming your regular data.
Mo’Nice Bundles
Mo’Nice bundles are designed to give you more value for your money. These bundles offer a combination of data, voice minutes, and SMS at affordable prices, allowing you to stay connected and enjoy a seamless communication experience.
Infinite Post-Paid Mobile Plans
If you prefer the convenience of a post-paid plan, Telkom’s Infinite mobile plans are worth considering. These plans offer unlimited voice minutes, SMS, and data, giving you the freedom to use your phone without worrying about limits or additional charges.
FlexOn Post-Paid Mobile Plans
FlexOn post-paid mobile plans are designed to provide flexibility and control over your usage. With these plans, you can customize your bundle by choosing the amount of data, voice minutes, and SMS that best suit your needs.
TikTok Bundles
For the TikTok enthusiasts out there, Telkom offers dedicated TikTok bundles that provide data specifically for the popular social media platform. With these bundles, you can enjoy endless scrolling, create and share videos, and stay entertained on TikTok.
LTE Bundles
If you’re looking for high-speed internet on the go, Telkom’s LTE bundles are the perfect choice. These bundles provide fast and reliable LTE data, allowing you to stream videos, browse the web, and download files with ease.
Night Surfer Bundles
For those who prefer to use data during off-peak hours, Telkom’s night surfer bundles are a great option. These bundles offer a generous amount of data that can be used exclusively during specified night-time hours, allowing you to make the most of your data without affecting your regular bundle.
Social Bundles
If you’re a social media enthusiast, Telkom’s social bundles are tailored for you. These bundles provide data specifically for popular social media platforms like Facebook, Twitter, and Instagram, allowing you to stay connected and share your moments with friends and followers.
In addition to the wide range of bundles, Telkom also offers various services for prepaid customers, including:
- International Roaming: Stay connected even when you’re abroad with Telkom’s international roaming service. Enjoy seamless communication and data access in select countries.
- Rica Online Registration: Telkom makes it easy for prepaid customers to register their SIM cards online through the Rica online registration service. This ensures compliance with South Africa’s regulatory requirements.
- Data and Airtime Transfer: Telkom allows prepaid customers to transfer data and airtime to other Telkom numbers, making it convenient to share resources with friends and family.
- Loyalty Funeral Cover: As a prepaid customer, you can also benefit from Telkom’s loyalty funeral cover, which provides financial assistance in the event of a funeral.
With Telkom’s prepaid services and bundles, you can enjoy the convenience, flexibility, and value that suits your communication needs. Whether you’re a heavy data user, a frequent caller, or a social media enthusiast, Telkom has the perfect bundle for you.
