What Is A Please Call?
A please call is a feature that allows you to request for an incoming call from Vodacom. This way, customers don’t need to wait on the phone trying to get through customer service. All they have to do is fill in a form and specify when they’d like Vodacom to call them back. It’s fast, convenient and free of charge – making it one of the most popular services South Africa has come up with!
How To Request A Please Call With Vodacom?
Requesting a please call with Vodacom couldn’t be simpler. Just follow these steps:
1) Visit their website at https://www.vodacom4me.co.za/contact-us/request-a-please-call/.
2) Enter your personal information such as name, address and contact details into the provided fields on the page; make sure all details are accurate so that you can be contacted successfully by Vodacom’s customer service team when they return your call.
3) Select what time you would like Vodacom’s customer service team to return your call – this must be done during their operating hours which run between 8am and 5pm Monday through Friday (excluding public holidays). You also have the option of selecting ‘ASAP’ if you need assistance urgently during these times or any other day or time outside of those specified here as well – usually within 24 hours depending on availability).
4) Lastly add some additional information about why you are contacting them such as what type of query or problem it relates too e.g billing enquiry etc so that their customer support agents can better assist you faster; then click submit once complete and await for your callback!
Conclusion
Voila! You now know how easy it is to request a please call with South African telecom provider -VodaCom! So next time there’s something wrong with one of their services, make sure not waste precious minutes waiting anxiously on hold but rather use this helpful tool instead!
