Quick Summary
This comprehensive blog post covers various Telkom calling features and provides a step-by-step guide on how to divert Telkom landline calls to a cell phone. It includes activation and deactivation codes for call forwarding, information on voicemail, block call options, speed dial, urgent call, call waiting, and CLIR. Whether you want to manage your calls effectively or stay connected while away from the office, this post has all the information you need.
Introduction
Welcome to Askly, your go-to source for answers to common questions. In this blog post, we will be discussing how to divert calls on Telkom, one of South Africa’s leading telecommunications providers. Whether you’re a Telkom user looking to manage your calls effectively or someone interested in learning more about Telkom’s calling features, this article will provide you with comprehensive information on call diversion options and activation codes. Let’s dive in!
Understanding Telkom Calling Features
When it comes to managing your calls effectively, Telkom offers a range of calling features that can help you stay connected and in control. Whether you need to divert calls, set up voicemail, or block unwanted numbers, Telkom has you covered. Let’s take a closer look at some of the key calling features offered by Telkom.
Voicemail
Voicemail is a convenient feature that allows callers to leave you a message when you’re unable to answer the phone. Telkom provides activation and deactivation codes for call forwarding to voicemail immediately, on busy, and on no reply. Additionally, there is a code to set the no reply timer, ensuring that calls are forwarded to voicemail after a specified duration.
Block Call Plus
If you’re tired of receiving unwanted calls, Telkom’s Block Call Plus feature can help. With an activation code for Block Call Plus administration, you can easily block specific numbers from reaching your phone, giving you peace of mind and control over your incoming calls.
Call Forwarding
Call forwarding is a useful feature that allows you to redirect incoming calls to another number. Telkom provides activation and deactivation codes for call forwarding immediately, on busy, and on no reply. You can also set the duration for call forwarding on no reply using a specific code. This feature is particularly handy when you’re away from your phone and want to ensure that important calls are still answered.
Prepaid
If you’re a Telkom prepaid customer, there is an administration code available for managing your prepaid account. This allows you to easily check your balance, recharge your account, and stay on top of your prepaid usage.
Speed Dial
Speed dialing is a time-saving feature that allows you to assign specific numbers to one or two-digit codes. Telkom provides codes to set up speed dial for your frequently dialed numbers. Once set up, you can simply dial the assigned code to quickly make a call, eliminating the need to manually enter the entire phone number.
Urgent Call
In urgent situations, Telkom’s Urgent Call feature can be a lifesaver. With a specific code, you can set the destination for urgent calls, ensuring that they are immediately directed to the designated number. This feature is particularly useful in emergency situations or when you need to reach someone quickly.
Call Waiting
Call Waiting is a feature that alerts you to incoming calls while you’re already on a call. Telkom provides activation and deactivation codes for Call Waiting, allowing you to easily enable or disable this feature as needed.
CLIR
CLIR, or Calling Line Identity Restriction, is a feature that allows you to make a call with your identity restricted. Telkom provides a specific code for making calls with identity restricted, ensuring your privacy when needed.
By understanding and utilizing these calling features offered by Telkom, you can effectively manage your calls and stay connected with ease. Whether it’s diverting calls, setting up voicemail, or blocking unwanted numbers, Telkom has the tools to help you stay in control of your communication.
Voicemail
Voicemail is a convenient feature offered by Telkom that allows you to receive and manage your messages when you are unable to answer a call. Here are the activation and deactivation codes for call forwarding to voicemail:
- Immediate Call Forwarding to Voicemail: To activate, dial [activation code]. To deactivate, dial [deactivation code].
- Call Forwarding to Voicemail on Busy: To activate, dial [activation code]. To deactivate, dial [deactivation code].
- Call Forwarding to Voicemail on No Reply: To activate, dial [activation code]. To deactivate, dial [deactivation code].
In addition, you can also set the duration for the no reply timer. To do this, dial [code to set no reply timer] and follow the prompts to specify the desired duration.
With these codes, you can easily manage your calls and ensure that important messages are captured in your voicemail.
Block Call Plus
Block Call Plus is a calling feature offered by Telkom that allows users to block unwanted calls. With Block Call Plus, you can easily manage and control the calls you receive on your Telkom line. To activate Block Call Plus, follow the steps below:
- Dial the activation code for Block Call Plus administration, which is provided by Telkom.
- Follow the prompts or instructions given by Telkom to complete the activation process.
Once Block Call Plus is activated, you will be able to block specific numbers or types of calls from reaching your Telkom line. This feature can be particularly useful in preventing unwanted telemarketing calls or calls from unknown numbers.
If you no longer wish to use Block Call Plus, you can easily deactivate it by following these steps:
- Dial the deactivation code for Block Call Plus administration, which is provided by Telkom.
- Follow the prompts or instructions given by Telkom to complete the deactivation process.
By activating and deactivating Block Call Plus as needed, you can have better control over the calls you receive on your Telkom line, ensuring a more peaceful and hassle-free calling experience.
Block Call Exchange Controlled
Block Call Exchange Controlled is a calling feature offered by Telkom that allows users to block specific numbers from calling their landline. This feature can be useful for avoiding unwanted calls or managing incoming calls effectively.
To activate Block Call Exchange Controlled, follow these steps:
- Dial the activation code: *34*pin*blocking class#
- Replace “pin” with your desired PIN code
- Replace “blocking class” with the specific blocking class you want to activate (e.g., international calls, mobile calls, etc.)
- Press the call button
To deactivate Block Call Exchange Controlled, follow these steps:
- Dial the deactivation code: #34*pin#
- Replace “pin” with your PIN code
- Press the call button
If you want to change your PIN code for Block Call Exchange Controlled, use the following code:
- Dial the pin change code: *#34*old pin*new pin#
- Replace “old pin” with your current PIN code
- Replace “new pin” with your desired new PIN code
- Press the call button
By using Block Call Exchange Controlled, you can have more control over the calls you receive on your Telkom landline. It is important to note that this feature may have additional charges or limitations, so it is recommended to check with Telkom for more information.
Call Forwarding
Call forwarding is a useful feature offered by Telkom that allows you to redirect incoming calls to another number. Whether you’re busy, away from your phone, or simply want to ensure you never miss an important call, call forwarding can help you stay connected. Telkom provides activation and deactivation codes for call forwarding in different scenarios.
Activation Codes
To activate call forwarding immediately, use the following code:
*21*DN#
Replace DN with the destination number where you want your calls to be forwarded.
If you want to activate call forwarding when your line is busy, use the following code:
*58*DN#
Again, replace DN with the desired destination number.
For call forwarding on no reply, use the following code:
*61*DN#
Replace DN with the destination number, and your calls will be forwarded if you don’t answer within a certain duration.
Deactivation Codes
To deactivate call forwarding immediately, use the following code:
#21#
If you want to deactivate call forwarding on busy, use the following code:
#58#
To deactivate call forwarding on no reply, use the following code:
#61#
Setting the No Reply Duration
If you’ve activated call forwarding on no reply, you can also set the duration before the call is forwarded. Use the following code:
*61#xx#
Replace xx with the desired duration in seconds. For example, if you want the call to be forwarded after 20 seconds, use *61#20#.
By using these activation, deactivation, and duration setting codes, you can easily manage call forwarding on your Telkom line. Whether you’re in a meeting, on vacation, or simply unable to answer your phone, call forwarding ensures that you never miss an important call.
Prepaid
Prepaid is a calling feature offered by Telkom that allows users to manage their prepaid account effectively. To administer your prepaid account, you can use the following code:
Administration code: *#55
By dialing the administration code, you can access various options to manage your prepaid account, such as checking your balance, recharging your account, and activating or deactivating specific services.
Managing your prepaid account is essential to ensure that you have sufficient credit for making calls and accessing other Telkom services. By using the administration code, you can easily stay on top of your prepaid account and enjoy uninterrupted communication.
Speed Dial
Speed dial is a convenient feature offered by Telkom that allows you to assign specific phone numbers to one or two-digit codes for quick and easy dialing. Here are the codes you can use to set up speed dial:
Setting Speed Dial for One-Digit Numbers
To set up speed dial for one-digit numbers, use the following code:
*51*position*DN#
Replace position with the desired one-digit code (e.g., 1, 2, 3) and DN with the phone number you want to assign to that code.
Setting Speed Dial for Two-Digit Numbers
If you need more speed dial options, Telkom also allows you to set up speed dial for two-digit numbers. Use the following code:
*52*position*DN#
Replace position with the desired two-digit code (e.g., 01, 02, 03) and DN with the phone number you want to assign to that code.
Using Speed Dial
Once you have set up speed dial, making a call using the assigned code is simple. Just dial **position to initiate the speed dial call.
Speed dial can save you time and effort, especially when you frequently call the same numbers. Take advantage of this feature to streamline your calling experience with Telkom.
Urgent Call
When you need to make an urgent call and want to ensure it reaches the intended recipient immediately, Telkom provides a convenient feature called Urgent Call. With this feature, you can set the urgent call destination, ensuring that your important message or request is promptly delivered.
To set the urgent call destination, follow these steps:
- Dial the code *53*DN# on your Telkom device.
- Replace “DN” with the desired destination number where you want the urgent call to be directed.
For example, if you want to set the urgent call destination to a mobile number with the digits 1234567890, you would dial *53*1234567890#.
By setting the urgent call destination, you can ensure that your urgent calls are immediately directed to the designated number, allowing for quick communication and response in critical situations.
Call Waiting
Call waiting is a useful feature offered by Telkom that allows you to receive incoming calls while you are already on a call. This ensures that you never miss an important call, even if you are already engaged in a conversation.
To activate call waiting on your Telkom line, simply dial the activation code *43#. Once activated, you will hear a beep tone when a new call comes in while you are on a call. You can then choose to either put the current call on hold and answer the new call or ignore the new call and continue with your current conversation.
If you no longer wish to use call waiting, you can easily deactivate it by dialing the deactivation code #43#. This will disable the call waiting feature on your Telkom line.
Call waiting is a convenient feature that allows you to manage your calls effectively and ensure that you are always available to receive important calls. Whether you are expecting an urgent business call or simply want to stay connected with friends and family, call waiting can help you stay connected without interruptions.
CLIR
CLIR stands for Calling Line Identification Restriction. This feature allows you to make a call with your identity restricted, meaning that the person you are calling will not be able to see your phone number on their caller ID.
To use CLIR on your Telkom phone, follow these steps:
- Dial *31* followed by the destination number you want to call.
- Press the call button to initiate the call.
By using the *31* prefix before the destination number, your phone number will be hidden from the recipient’s caller ID display.
It’s important to note that CLIR is a per-call feature, which means you will need to dial *31* before each call if you want to keep your number hidden. If you want to make a call with your number displayed again, simply dial the destination number without the *31* prefix.
CLIR can be useful in various situations, such as when you want to maintain your privacy or when you need to make a call without revealing your identity. However, it’s important to use this feature responsibly and respect any legal or ethical considerations regarding anonymous calls.
How to Divert Telkom Landline Calls to a Cell Phone
Diverting calls from a Telkom landline to a cell phone can be a convenient way to stay connected while on the go. Whether you’re away from the office or simply prefer to receive calls on your mobile device, call forwarding allows you to redirect incoming calls to your cell phone. Here’s a step-by-step guide on how to divert Telkom landline calls to a cell phone:
- Dial *72 on your Telkom landline phone.
- Enter the 10-digit cell phone number where you want to divert the calls.
- Press the hash (#) button or wait for a response indicating that call forwarding has been activated.
Once call forwarding is activated, any calls made to your Telkom landline will be redirected to the specified cell phone number. This can be particularly useful if you’re expecting important calls and need to ensure you don’t miss them.
It’s important to note that there are other options for diverting calls as well. If you’re experiencing any issues or need further assistance, it’s recommended to contact Telkom directly for support. They can provide guidance on troubleshooting or offer alternative solutions.
To deactivate call divert from your Telkom landline to a cell phone, simply dial *73 or #21#. This will disable call forwarding and allow calls to be received on your landline as usual.
Keep in mind that Telkom may charge a minimal cost for call divert services. It’s advisable to check with Telkom regarding any associated fees or charges.
Overview of Telkom’s Intelligent Call Forwarding Service
Telkom’s Intelligent Call Forwarding service allows users to easily manage their incoming calls by forwarding them to different destinations based on their preferences. This service offers a range of call forwarding options to suit different needs.
Call Forwarding Options and Activation/Deactivation Codes
Here are the various call forwarding options provided by Telkom’s Intelligent Call Forwarding service, along with their corresponding activation and deactivation codes:
Voicemail
- Activation: *64#
- Deactivation: #64#
- Activation on Busy: *65#
- Deactivation on Busy: #65#
- Activation on No Reply: *66#
- Deactivation on No Reply: #66#
- Set No Reply Timer: *67*xx#
Block Call Plus
- Administration: *35#
Block Call Exchange Controlled
- Activation: *34*pin*blocking class#
- Deactivation: #34*pin#
- Change PIN: *#34*old pin*new pin#
Call Forwarding
- Activation: *21*DN#
- Deactivation: #21#
- Activation on Busy: *58*DN#
- Deactivation on Busy: #58#
- Activation on No Reply: *61*DN#
- Set No Reply Duration: *61#xx#
- Deactivation on No Reply: #61#
Prepaid
- Administration: *#55
Speed Dial
- Set Speed Dial for One-Digit Number: *51*position*DN#
- Set Speed Dial for Two-Digit Number: *52*position*DN#
- Speed Dial Call: **position
Urgent Call
- Set Urgent Call Destination: *53*DN#
Call Waiting
- Activation: *43#
- Deactivation: #43#
CLIR (Calling Line Identity Restriction)
- Make a Call with Identity Restricted: *31*DN
These codes can be used to activate or deactivate the respective call forwarding options on your Telkom line.
Conclusion
Knowing how to divert calls on Telkom is essential for staying connected with your family, friends, and business partners. Telkom offers a range of calling features that can help you manage your calls effectively.
Recapping Telkom’s calling features, you have the option to activate call forwarding to voicemail immediately, on busy, and on no reply. You can also set the duration for no reply call forwarding. Additionally, Telkom provides Block Call Plus administration to block unwanted calls and Block Call Exchange Controlled for more control over call blocking.
Call forwarding is another useful feature offered by Telkom. You can activate call forwarding immediately, on busy, and on no reply, ensuring that you never miss an important call. Prepaid administration allows you to manage your prepaid account efficiently.
Speed dialing is a convenient feature that allows you to set one-digit or two-digit numbers for quick dialing. You can also make urgent calls by setting the urgent call destination. Call waiting ensures that you can receive multiple calls simultaneously, and CLIR allows you to make calls with your identity restricted.
In addition to these features, Telkom’s Intelligent Call Forwarding service provides various call forwarding options and corresponding activation and deactivation codes. This service gives you even more flexibility in managing your calls.
By understanding and utilizing these calling features and call divert options, you can ensure that you never miss an important call and stay connected wherever you are. Whether it’s for personal or business reasons, knowing how to divert calls on Telkom is a valuable skill.
