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How To Check Your Sassa Balance?

Quick Summary

This blog post provides a comprehensive guide on how to check your SASSA balance in South Africa. It covers various methods, including using your cellphone, ATM, the SASSA website, and the SASSA mobile app. It also includes important information about funds availability, withdrawal options, and the frequency of SASSA grant payments.


Checking your SASSA balance is an important step to ensure that you are aware of the funds available in your account. Whether you receive a SASSA grant or have applied for social assistance, knowing your balance can help you plan your expenses and manage your finances effectively. In this blog post, we will guide you through the various methods you can use to check your SASSA balance, including options for checking on your cellphone, at an ATM, on the SASSA website, and using the SASSA mobile app.

Why is it important to check your SASSA balance?

Checking your SASSA balance is crucial for several reasons. Firstly, it allows you to stay informed about the funds available in your account. By knowing your balance, you can plan your expenses accordingly and ensure that you have enough funds to cover your essential needs.

Additionally, checking your SASSA balance helps you keep track of any payments or deposits made into your account. This is especially important for SASSA grant recipients who rely on these funds for their livelihood. By regularly monitoring your balance, you can ensure that you receive the correct amount and address any discrepancies or issues promptly.

Furthermore, checking your SASSA balance allows you to detect any unauthorized transactions or fraudulent activity. By reviewing your account regularly, you can identify any suspicious transactions and report them to SASSA immediately. This helps protect your funds and ensures that you are not a victim of financial fraud.

Lastly, staying updated on your SASSA balance enables you to make informed financial decisions. Whether you need to budget for upcoming expenses or save for future needs, knowing your balance gives you the necessary information to manage your finances effectively.

How to check your SASSA balance on your cellphone

Method 1: Dial *120*3210#

To check your SASSA balance using this method, follow the steps below:

  1. On your cellphone, dial *120*3210#.
  2. Follow the necessary prompts provided.
  3. If this USSD method doesn’t work, try the next method.

Method 2: Dial *120*69277#

Follow the steps below to check your SASSA balance using this method:

  1. On your cellphone, dial *120*69277#.
  2. Follow each step as instructed.
  3. You should then receive an SMS notification with your SASSA balance.

Method 3: Check your SASSA balance on WhatsApp

To check your SASSA balance on WhatsApp, follow the steps below:

  1. Add the SASSA WhatsApp contact number, 082 046 8553, to your phone.
  2. Open the WhatsApp app and send the word “SASSA” to the SASSA WhatsApp number.
  3. Reply to the next message with the word “Status”.
  4. If you have a reference number, reply to the next message with “Yes”.
  5. Reply to the next message with your mobile number (the same mobile number you used when applying for the grant).
  6. Reply to the last message with your reference number.

How to check your SASSA balance at an ATM

Checking your SASSA balance at an ATM is a convenient way to keep track of your funds. Follow these simple steps:

Step 1: Insert your SASSA card

Locate the card slot on the ATM machine and insert your SASSA card into the designated slot. Make sure the card is inserted with the chip facing up.

Step 2: Enter your PIN

Once your card is inserted, the ATM will prompt you to enter your Personal Identification Number (PIN). Carefully enter your four-digit PIN using the keypad provided.

Step 3: Select “Balance Inquiry”

After entering your PIN, the ATM will display a menu of options. Look for the “Balance Inquiry” option and select it. The ATM will then retrieve your account balance and display it on the screen.

It’s important to note that some ATMs may have slightly different menu options or prompts, but the general process remains the same. If you encounter any difficulties or have questions, you can contact SASSA directly for assistance.

How to check your SASSA balance on the SASSA website

Checking your SASSA balance on the SASSA website is a convenient way to stay updated on your account. Follow these simple steps to access your balance:

Step 1: Create an account

If you haven’t already, you will need to create an account on the SASSA website. This will require providing your personal information and creating a username and password. Make sure to keep your login details secure.

Step 2: Log in using your ID number and password

Once you have created your account, log in using your ID number and the password you set during the registration process. Double-check that you enter the correct information to ensure a successful login.

Step 3: Navigate to the “Balance Inquiry” section

After logging in, you will be directed to your account dashboard. Look for the “Balance Inquiry” section, which may be located under a tab or menu option labeled “Account” or “My Balance.” Click on this section to view your SASSA balance.

It’s important to note that the SASSA website may have additional features and information related to your account. Take some time to explore the website and familiarize yourself with the available resources.

How to check your SASSA balance using the SASSA mobile app

Checking your SASSA balance using the SASSA mobile app is a convenient and easy way to stay updated on your account. Follow these simple steps to get started:

Step 1: Download the app from the Google Play Store or Apple App Store

The SASSA mobile app is available for both Android and iOS devices. To download the app, open the respective app store on your smartphone and search for “SASSA”. Once you find the app, click on the download or install button to begin the installation process.

Step 2: Register and log in using your ID number and password

After successfully downloading and installing the SASSA mobile app, you will need to register and create an account. Open the app and follow the on-screen instructions to provide your ID number and create a password. Make sure to choose a strong and secure password to protect your account.

Step 3: Access the “Balance Inquiry” feature

Once you have registered and logged in to the SASSA mobile app, you can easily check your balance by accessing the “Balance Inquiry” feature. Navigate to the main menu or dashboard of the app, where you will find the option to check your balance. Click on the “Balance Inquiry” button, and the app will display your current SASSA account balance.

By using the SASSA mobile app, you can conveniently check your balance anytime and anywhere, as long as you have an internet connection on your smartphone. This eliminates the need to visit an ATM or the SASSA website, providing you with quick and easy access to your account information.

Funds availability and withdrawal options

When checking your SASSA balance, it’s important to understand the availability of funds and the various withdrawal options.

Once your grant has been paid into your SASSA account, the funds will remain available until you are ready to make a withdrawal. You do not have to withdraw all the funds immediately.

There are several ways to withdraw your SASSA funds:

  • ATM: You can use your SASSA card at any ATM to withdraw cash.
  • Merchant: Some retailers and merchants allow you to make purchases using your SASSA card.
  • Bank: You can transfer funds from your SASSA account to a bank account of your choice.
  • Post Office: You can visit a Post Office branch to withdraw cash or make other transactions.

Frequency of SASSA grant payments

SASSA grants are paid once a month. The exact payment date may vary depending on the type of grant you receive.

It’s important to keep track of the payment dates to ensure that you have sufficient funds in your account and to plan your expenses accordingly.

Contacting SASSA for further queries

If you have any further queries or need assistance regarding your SASSA balance or grant, you can contact SASSA directly.

SASSA has a toll-free call center that can be reached at 0800 60 10 11. You can also contact their head office at 012 400 2322 or email them at [email protected]

It’s recommended to have your ID number and any relevant reference numbers ready when contacting SASSA for a quicker and more efficient response.


  1. https://srd.sassa.gov.za/sc19/status
  2. https://www.sassagrants.co.za/check-sassa-balance/
  3. https://allbursaries.co.za/blog/how-to-check-sassa-balance/

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