Quick Summary
TymeBank customers in South Africa have multiple options to check their account balance, including internet banking, the SmartApp, USSD cellphone banking, WhatsApp, TymeBank kiosks, ATMs, and the customer service center. USSD cellphone banking is a convenient option that works with all South African cellphone service providers and does not require a smartphone or data. The post also covers how to check balances through internet banking and the SmartApp, as well as using the TymeBank WhatsApp channel. Frequently asked questions are addressed, providing additional information on costs, functionality, and account management.
Introduction
Welcome to Askly, your go-to source for answers to common questions. In this blog post, we will guide you on how to check your TymeBank balance. Whether you prefer internet banking, using the SmartApp, USSD codes, WhatsApp messaging, or visiting a TymeBank kiosk or ATM – we’ve got you covered! We’ll also provide some additional information about USSD cellphone banking and address frequently asked questions related to checking balances with TymeBank.
So let’s dive in and explore the various options available for checking your TymeBank balance!
How to Check Your TymeBank Balance
Option 1: Internet Banking
TymeBank offers an easy-to-use internet banking platform that allows customers to access their accounts from anywhere with an internet connection. By logging into your account using your username and password credentials provided by the bank during the registration process, you can quickly view all associated accounts along with their current balances.
Option 2: SmartApp
For those who prefer mobile convenience, TymeBank has developed a user-friendly app called “SmartApp”. Once downloaded onto smartphone devices (available for both Android & iOS), users can log in securely via fingerprint recognition technology. The home screen displays the Account Balances section where you can find details regarding each individual account, including its respective current balance.
Option 3: USSD
If accessing online platforms is not feasible at any given time, you have another option – dialing *120*543# or *130*543#. This service works similarly to sending SMS messages without requiring data but only airtime. Standard rates apply when utilizing this method, which usually amounts to around R0.20 per every twenty seconds used. USSD Cellphone Banking provides similar functionality compared to other digital channels such as App/Internet Bankings, albeit with a simpler interface making it easier to navigate through different features offered like viewing EveryDay savings goals progress, sending money, buying bundles, etc.
Option 4: WhatsApp
TymeBank also offers a convenient option for checking your balance through the popular messaging platform, WhatsApp. Simply message TymeBank on their dedicated number at 0860 999 119 and choose the appropriate option to check your balance. It’s important to note that you need to use the same phone number linked with your TymeBank account when using this service.
Option 5: TymeBank Kiosk
For those who prefer in-person assistance, TymeBank has kiosks located within Pick n Pay, Boxer, or TFG stores where customers can visit and easily access information about their accounts, including current balances.
Option 6: ATM
If you’re near an ATM, you have another way of quickly accessing details regarding how much money is available by simply inserting your card into the machine. However, please be aware that there may be a small fee associated (R2) with utilizing ATMs, so it’s worth considering before making a decision whether or not to go down this route.
Option 7: Customer Service Centre
If none of the above options work out, you can always call up the customer support team via the helpline provided – 0860 999 119 – who will be able to assist with queries related specifically to finding the exact amount left inside your respective bank account(s).
USSD Cellphone Banking
How USSD Cellphone Banking Works
Similar to sending an SMS, USSD cellphone banking allows users to interact with their bank accounts by dialing specific codes on any South African cell phone network provider. The process does not require data but only airtime. Standard rates apply, which usually amount to around R0.20 per every twenty seconds used. Upon dialing *120*543# or *130*543#, users gain access to a wide range of functionalities such as checking EveryDay account balance, total GoalSaves balances, sending money, buying airtime/electricity/data bundles, vouchers, etc.
Requirements for Using USSD Cellphone Banking
To use USSD cellphone banking with TymeBank, you need to have a South African cell phone number linked to your TymeBank account. Additionally, you will be required to enter a PIN code associated with security purposes before accessing any information regarding bank accounts or performing transactions through this channel.
Functionality of USSD Cellphone Banking
USSD cellphone banking offers similar functionality as the SmartApp and internet banking platforms but in a simpler format. Users can check their EveryDay savings goals progress, send/receive funds, purchase various products/services like airtime, electricity, data bundles & vouchers, move cash into/out from Goalsave Accounts, along with making deposits/withdrawals using this method.
TymeBank USSD Number
The dedicated number for TymeBank’s USSD CellPhone service is *120*543#. In case there isn’t enough credit available on the user’s mobile device at the time when they want to access these services, then an alternative option would involve dialing another specific code – *130*543# – which allows purchasing additional credits directly via the same platform without needing to go elsewhere first!
Internet Banking and SmartApp
Logging into Your TymeBank Account
Accessing your online profile requires entering username/password credentials provided by the bank during the registration process. Once logged in successfully, the user gains full control over all aspects related to managing their respective financial affairs, including checking current balances across different types (Everyday Savings, Goalsave) of accounts held under their name within the institution itself.
Accessing the Account Balances Section
Once inside, TymeBank customers are presented with a home screen where the “Account Balances” section is prominently displayed. This area provides a quick overview showing details about each individual type of saving goal alongside its corresponding amount saved up until now. Users may click onto a particular item in order to view a more detailed breakdown such as transaction history or monthly statements if desired.
Viewing Detailed Account Information
For those who require more detailed information about their accounts, TymeBank’s internet banking platform allows users to click on individual account names within the “Account Balances” section. This will provide access to additional details, including recent transactions and other relevant data pertaining specifically to the chosen type of savings goal(s).
Transferring Funds Between Accounts
TymeBank customers can easily transfer funds between different types of accounts by clicking on the “Transfers” option available in both Internet Banking & SmartApp platforms. Users are then prompted to select the source/target saving goals along with the amount they wish to move before confirming these choices using a PIN code sent via SMS as an added layer of security measure.
WhatsApp Channel
Using the TymeBank WhatsApp Channel
To check your balance through WhatsApp, simply message TymeBank at 0860 999 119 and choose option one for checking your balance. It is important that you use the same phone number linked to your TymeBank account when utilizing this service.
Checking Your Balance via WhatsApp
By messaging the dedicated WhatsApp helpline provided above, customers gain the ability to quickly find out how much money they have left inside their respective bank account without needing to go elsewhere first!
Frequently Asked Questions
How to Check TymeBank Balance
Option 1: Internet Banking
To check your TymeBank balance using internet banking, follow these steps:
- Visit the TymeBank website and log into your account using your username and password.
- Once logged in, you will be taken to the home page where you can find the “Account Balances” section.
- In this section, you will see all the accounts associated with your profile along with their respective current balances.
Option 2: SmartApp
If you prefer accessing your TymeBank account through a mobile app, here’s how to check your balance:
- Download and install the official TymeBank SmartApp from either Google Play Store or Apple App Store.
- Open the app on your smartphone and enter your login credentials (username/password) to access your account.
- On the home screen of the app, look for an option that displays “Account Balances.” Tap on it to view all of your linked accounts’ balances.
Option 3: USSD
USSD cellphone banking is another convenient way to check your TymeBank balance. Here are the steps to do so:
- Dial *120*543# or *130*543# (free of charge) on your cellphone keypad to initiate USSD banking service.
- Follow the prompts provided by the prompt menu and select options that lead you to your account balances. You may need to login with a PIN for security purposes.
Please note that standard SMS rates apply when using USSD banking, and this service is only available within South Africa. It also requires a South African cell number linked to your TymeBank account.
Option 4: WhatsApp
If you prefer checking your TymeBank balance through WhatsApp, you can follow these steps:
- Save 0860 999 119 as your number contact in WhatsApp.
- Open WhatsApp and search for the contact number you just saved (0860 999 119).
- Start a chat with the TymeBank WhatsApp account by typing “Hi”.
- You will receive a prompt asking you to choose an option from the menu. Select Option 1 to check your balance.
Please note that this service is only available using the number linked to your TymeBank account.
Option 5: TymeBank Kiosk
If you prefer a physical location to check your balance, visit any TymeBank kiosk located in Pick n Pay, Boxer, or TFG stores. Here’s what you need to do:
- Locate the nearest TymeBank kiosk in one of these stores.
- Approach the self-service kiosk machine and follow the on-screen prompts.
- The machine will guide you through the process of checking your balance to ensure a seamless experience.
Option 6: ATM
If you prefer using an ATM, you can follow these steps:
- Locate the nearest ATM in South Africa. You can do this by simply visiting any bank branch or retail store that offers ATM services in South Africa.
- Insert your TymeBank card into the ATM machine and enter your PIN code when prompted to do so.
USSD Cellphone Banking
USSD (Unstructured Supplementary Service Data) cellphone banking is a convenient way to check your TymeBank balance and perform various transactions using just your mobile phone. Here’s how it works, the requirements for using it, and the functionality it offers:
How USSD Cellphone Banking Works:
To access USSD cellphone banking on TymeBank, simply dial *120*543# or *130*543# from your South African cell number linked to your TymeBank account. This service does not require data but uses airtime instead.
Requirements for Using USSD Cellphone Banking:
- A valid South African cell number linked to your TymeBank account.
- Sufficient airtime on that specific phone number as standard SMS rates apply when using this service.
Functionality of USSD Cellphone Banking:
With USSD cellphone banking, you can do more than just checking balances. It provides several functionalities such as:
- Checking EveryDay Account Balance: Get real-time updates about the available funds in your Everyday Account with ease.
- Total Balance of GoalSaves: Keep track of all savings goals by accessing their total balances through this feature.
- Sending Money: Transfer money securely between accounts or send money instantly to other individuals within South Africa who have registered profiles with Tymebank.*
- Buying Airtime & Bundles: Purchase prepaid airtime directly from any network provider without leaving the comfort of wherever you are at any time.*
- Purchasing Vouchers: Buy vouchers conveniently via USSD codes provided by Tymebank*
- Moving Funds into/ out Of Goalsave Accounts: Easily move funds between different goal save accounts, cashout, etc.*
- Deposits And Withdrawals: Make deposits into/withdrawals from your everyday bank account easily.
TymeBank also ensures security during these transactions by requiring customers’ PIN numbers before proceeding.
TymeBank USSD Number: The TymeBank USSD number is *120*543#. If you don’t have airtime, you can use *130*543# to buy airtime directly from your phone. Remember that this service only works with the South African cell number linked to your TymeBank account.
USSD cellphone banking offers a simple and convenient way for customers to manage their finances on-the-go without needing internet access or a smartphone. It provides quick access to important information such as balances, transfers between accounts, purchasing vouchers, buying prepaid bundles, etc., making it an essential tool for efficient banking.
Internet Banking and SmartApp
Logging into Your TymeBank Account:
To check your TymeBank balance using internet banking or the SmartApp, you will first need to log into your account. This requires entering your username and password on the login page of either platform.
Accessing the Account Balances Section:
Once logged in, you will be taken to the home page where you can find various sections related to different aspects of your TymeBank account. To check your balance specifically, look for an “Account Balances” section. Click on this section to view all accounts associated with your profile and their respective current balances.
Viewing Detailed Account Information:
If you want more detailed information about a specific account such as transaction history or monthly statements, simply click on its name within the “Account Balances” section. This will take you to a new screen displaying additional details regarding that particular account.
Transferring Funds Between Accounts:
In addition to checking balances through internet banking or the SmartApp, these platforms also allow customers to transfer funds between their accounts easily. To do so:
- Locate and select a “Transfers” option.
- Choose whether it’s an internal transfer (between two personal accounts), external transfer (to another bank), payment from GoalSave (a savings goal linked directly with Everyday Transactional/Savings/Personal Loans).
- Select both source and destination accounts involved in transferring funds.
- Enter desired amount for transfer.
- Confirm details by providing PIN code sent via SMS for security purposes.
By following these steps carefully while utilizing either internet banking or smart app services provided by Tymebank ZA., users should have no trouble accessing their balance information quickly along with other relevant features offered by each platform.
WhatsApp Channel
TymeBank understands the importance of convenience and accessibility when it comes to banking. That’s why they offer a dedicated WhatsApp channel for customers to check their balance easily and quickly.
Using the TymeBank WhatsApp channel is simple. All you need to do is save the number 0860 999 119 in your contacts list, ensuring that you use the same number linked to your TymeBank account. Once saved, open up your WhatsApp application and start a new chat with this contact.
To check your balance via WhatsApp, follow these steps:
- Open up the chat window with TymeBank on Whatsapp.
- Type “Balance” or select option “1”.
- Send the message by tapping on send button (usually an arrow icon).
Within seconds, you will receive a response from Tymebank providing details about your current account balance.
It’s important to note that using this service requires having access to data or being connected through Wi-Fi as it uses internet connectivity rather than SMS services like USSD codes mentioned earlier.
The availability of checking balances through Whatsapp provides added flexibility for those who prefer messaging platforms over other methods such as internet banking or mobile apps.
Please note that while checking balances via Whatsapp offers convenience, if there are any issues regarding transactions or more detailed information needed beyond just knowing one’s available funds; contacting customer support directly may be necessary.
Frequently Asked Questions
Question 1: Can I check my TymeBank balance at a retailer’s till point or POS device?
No, you cannot check your TymeBank balance at a retailer’s till point or Point of Sale (POS) device. However, there are several other convenient options available to check your balance.
Question 2: How much does USSD cellphone banking cost?
Using USSD cellphone banking is generally free of charge. You can dial *120*543# or *130*543# on your cellphone without incurring any fees from the service provider. However, standard SMS rates may apply for using this service.
Question 3: Can I use USSD cellphone banking with any South African cellphone service provider?
Yes, USSD cellphone banking works with all South African mobile network operators. It doesn’t matter which cellular service provider you have; as long as it operates within South Africa and has coverage where you are located, you will be able to access the services provided by TymeBank through their designated USSD number.
Question 4: Can I use USSD cell phone banking with a non-smartphone?
Absolutely! One of the advantages of using USSD cell phone banking is that it does not require a smartphone. This means that even if you have an older model feature phone without internet capabilities, as long as it supports basic text messaging functionality and has airtime credit available on its SIM card linked to your TymeBank account number, you can easily perform various transactions including checking balances via simple menu-based prompts similar to sending an SMS message.
Question 5: Can I use USSD Cell Phone Banking outside South Africa?
No, unfortunately, USSD Cell Phone Banking only functions within South African borders.
Question 6: Can I use USSD Cell Phone Banking with a number not linked to my TymeBank account?
No, in order to utilize USSD Cell Phone Banking, you must use the phone number that is linked to your TymeBank account. This ensures security and prevents unauthorized access.
Question 7: What other functionalities does USSD cellphone banking offer?
In addition to checking your balance, USSD cellphone banking offers a range of convenient services such as sending money, buying airtime, electricity, data bundles, vouchers, moving funds into or out of GoalSaves accounts, and making deposits and withdrawals.
Question 8: How do I buy airtime using USSD codes?
To purchase airtime using USSD codes on your TymeBank account, dial *120*543# or *130*543#. Follow the prompts provided by the system in order to complete this transaction.
Question 9: How do I update my contact information?
If you need to update your contact information with TymeBank, you can visit any TymeBank kiosk located at Pick n Pay, Boxer stores, or TFG stores for assistance. They will be able to assist you in updating your details so that they are accurate and up-to-date.
Question 10: What should I do if I lose my SIM card?
In case you have lost your SIM card which was registered with TymeBank account, it’s important to get in touch with the bank immediately. You can reach them through their customer service centre at 0860-999-119. Their representatives will guide you through the process of securing your account and providing you with a new SIM card linked to your TymeBank account.
Question 11: How do I reset my PIN?
If you need to reset your PIN for any reasons, simply contact the Customer Service Centre at 0860-999-119. They will assist you in the process of resetting your PIN so that you can continue using the service without any issues.
Question 12: How do I change my email address?
If you need to change your email address, you can do so by contacting the Customer Service Centre at 0860-999-119. They will guide you through the process of updating your email address on file with TymeBank.
Please note that the information provided in this section is based on external sources and may be subject to change. It’s always a good idea to verify any specific details or updates directly with TymeBank for accurate and up-to-date information.
References
- https://www.tymebank.co.za/help/ussd/
- https://askly.co.za/how-to-check-balance-tymebank/
- https://www.facebook.com/359793301117461/posts/want-to-check-your-balance-use-our-whatsapp-channel-0860-999-119-and-choose-opti/1695768237519954/
