web analytics

How To Check Mtn Subscription?

Quick Summary

This blog post provides a step-by-step guide on how to check and cancel subscriptions on the MTN network. It explains the different methods, such as USSD, the MTN app, and the MTN website, that users can use to manage their subscriptions. The post also includes tips to avoid unwanted subscriptions and addresses frequently asked questions related to MTN subscriptions.

Introduction

Welcome to Askly, your go-to source for answers to common questions. In this blog post, we will be discussing how to check MTN subscriptions. Many of us have experienced the frustration of unintentionally activating subscriptions and losing airtime on our mobile network provider. Whether it’s ringtones, news updates, games or other services provided by Wireless Application Service Providers (WASPs), it is important to know how to manage these subscriptions effectively.

In this article, we will provide you with a step-by-step guide on checking your MTN subscriptions and show you how easy it can be to cancel them if needed. We’ll also share some valuable tips on avoiding unwanted subscription charges in the future.

So let’s dive right in!

Understanding MTN Subscriptions

Before we delve into the process of checking and cancelling your MTN subscriptions, let’s first understand what exactly they are. On the MTN network, there are various types of subscriptions available that cater to different interests and needs.

These may include WASP services such as ringtones downloads or game memberships which require regular payments from subscribers’ airtime balance. These services can sometimes get activated without users realizing it while using certain applications or browsing websites. This often leads customers unknowingly subscribing for paid content resulting in deductions from their prepaid account balances.

It is crucial then, to regularly monitor active subscriptions so that any unintended ones can be identified promptly, and necessary actions taken.

How To Check Your MTN Subscription

Method 1 – USSD:

One way you can easily check whether you’re subscribed to any MTN services is by using USSD codes. Simply dial *155# and select the option to view or cancel subscriptions. This will provide you with a list of all your active subscriptions, allowing you to assess which ones you want to keep or cancel.

Method 2 – MTN App:

If you prefer a more convenient method, you can use the MTN app to check your subscriptions. Download the MTN app from your app store, register with your ID number and MTN mobile number, and confirm your mobile number. Once logged in, navigate to the “Products” section where you can view all your active subscriptions and manage them accordingly.

Method 3 – MTN Website:

Another option is to check your subscriptions through the MTN website. Log in with your registered credentials, go to your profile, and select the “Subscriptions” page. Here, you will find a comprehensive list of your active subscriptions and the ability to cancel or manage them as needed.

By using any of these methods, you can easily keep track of your MTN subscriptions and ensure that you are only subscribed to the services you want.

Understanding MTN Subscriptions

MTN subscriptions refer to the various services and plans that customers can sign up for on the MTN network. These subscriptions provide users with access to a wide range of features, content, and benefits tailored to their needs.

Types of Subscriptions Available on the MTN Network:

  1. Data Bundles:

    • Daily bundles
    • Weekly bundles
    • Monthly bundles
    • Bi-monthly bundles
    • Quarterly bundles
    • Bi-annually bundles
    • Yearly options
  2. WASP (Wireless Application Service Provider) Services:

    WASP services are provided by third-party companies offering value-added products or entertainment content such as ringtones, news updates, games, and more.

Importance of Checking and Managing Subscriptions:

It is crucial for subscribers to regularly check their active subscriptions on the MTN network due to several reasons:

  1. Cost Control: By monitoring your subscribed services, you can keep track of how much money you’re spending each month and avoid any unexpected charges.
  2. Unwanted Charges: Sometimes users unintentionally activate certain subscription-based services while using specific applications or websites without realizing it until they receive an SMS notification about deductions from their airtime balance.
  3. Preventing Unauthorized Deductions: Regularly checking your active subscriptions allows you to identify any unauthorized deductions from your credits promptly.

By being aware of what types of subscriptions are currently active under your account, you have better control over managing them effectively.

Overall, it’s essential not only to be informed about different available subscriptions but also to actively manage these services to prevent unwanted costs, unauthorized deductions, and ensure an optimal usage experience.

How to Check MTN Subscriptions

Method 1: USSD

To check your subscriptions on the MTN network using USSD, follow these steps:

  1. Step 1: Dial *155# from your mobile phone.
  2. Step 2: Select option 1 to view or cancel subscriptions.

By following these simple steps, you will be able to access a list of all the active subscriptions linked to your MTN number. This method is quick and convenient as it allows you to manage your subscriptions directly from your device.

Method 2: MTN App

If you prefer checking and managing your subscriptions through an app, here’s how you can do it using the official MTN App:

  1. Step 1: Register with ID Number and Mobile Number:
  2. Download and install the latest version of the “MTN” app from Google Play Store (for Android) or Apple App Store (for iOS). Open the app after installation completes. Register by providing necessary details such as ID number and mobile number associated with that subscription.

  3. Step 2: Confirm Your Mobile Number:
  4. After registration, confirm ownership of this registered mobile number by entering a One-Time Password(OTP), which will be sent via SMS for verification purposes.

  5. Step 3: Navigate To The “Products” Section:
  6. Once logged in successfully, navigate within the application until reaching the ‘products’ section where one could find their current subscribed services.

Within this section, you’ll have visibility over all currently active subscriptions tied to your account. This includes any data bundles, promotions, or value-added services you may have activated.

Method 3: MTN Website

If accessing information about your subscriptions through a website is more convenient for you, follow these steps to check and manage your subscriptions on the official MTN Nigeria Website:

  1. Step 1: Log In With Registered Credentials:
  2. Visit www.mtn.ng/helppersonal/data-bundles/ through any web browser on your device. Log in using the registered credentials (username and password) associated with your MTN account.

  3. Step 2: Go To Profile And Select “Subscriptions” Page:
  4. Once logged in, navigate to the profile section of the website. From there, select the “subscriptions” page. This will display a list of all active subscriptions linked to your MTN number.

By following these steps on the MTN App or Website, you can easily check and manage all your subscriptions at any time from anywhere with an internet connection.

Remember that it’s important to regularly review your subscriptions to ensure you are only paying for services you actually use. If you come across any unwanted or unauthorized subscriptions, make sure to cancel them promptly using one of these methods.

Note: The availability and functionality of checking and managing subscription options may vary depending on factors such as location and network provider policies.

How to Cancel MTN Subscriptions

When it comes to managing your subscriptions on the MTN network, you have multiple options available. Whether you prefer using USSD codes, the MTN app, or accessing their website, cancelling or unsubscribing from active subscriptions is a straightforward process.

Method 1: Using USSD

One of the easiest ways to cancel an unwanted subscription is through USSD (Unstructured Supplementary Service Data). Here’s how:

  1. Step 1: Dial *155# on your mobile device.
  2. Step 2: Select option 1 for “View/Cancel Subscription.”
  3. Step 3: You will be presented with a list of all your active subscriptions.
  4. Step 4: Choose the subscription that you want to cancel by selecting its corresponding number.
  5. Step 5: Follow any additional prompts provided by the system until confirmation of cancellation.

By following these steps via USSD code (*155#), you can quickly and conveniently manage and unsubscribe from any undesired services.

Method 2: Using The MTN App

If you prefer managing your subscriptions through a user-friendly interface on your smartphone, then utilizing the official MTN app might be more suitable for you. Here’s what needs to be done:

  1. Download and install ‘MyMTN’ application if not already installed in Playstore/App store.
  2. Open MyMTN Application after installation completed.
  3. Register/Login into account, if haven’t registered yet create new one providing necessary details like phone no, email id etc.
  4. After successful login click/tap Products section which appears at bottom navigation bar.
  5. In products page there are various sections such as Voice, SMS, Bundles, VAS & Roaming. Click/Tap VAS (Voice Added Services) Section where we find Active bundles/subscriptions under this category along with other information.
  6. Click/Tap on Active bundles/subscriptions to view all active subscriptions.
  7. Select the subscription you want to cancel and click/tap ‘Cancel Subscription’ button provided next to it.
  8. Follow any additional prompts or confirmations that may appear until cancellation is confirmed.

Method 3: Using The MTN Website

For those who prefer managing their subscriptions through a web browser, accessing the official MTN website provides another option for cancelling unwanted services. Here’s how:

  1. Open your preferred web browser and go to www.mtn.[your country code] (e.g., mtn.ng for Nigeria).
  2. Log in with your registered credentials (username/email address and password).
  3. Once logged in, navigate to your profile settings.
  4. Look for an option related specifically to “Subscriptions” or “Active Services.”
  5. Click on this section/link/tab/page/option/button/etc. to access information about all of your current subscriptions.
  6. Locate the specific subscription you wish to cancel/unsubscribe from within this list.
  7. Depending on the layout/design/functionality of the website, you should find either a dedicated “Cancel” or similar action button/icon next to each subscription entry. Or there might be checkbox beside each entry which needs ticked before clicking/clicking Unsubscribe Button at bottom/top/right/left side corner etc.
  8. Confirm cancellation by following any additional prompts and confirmations provided by the system until the cancellation is confirmed.

No matter which method you choose—USSD codes, using the MTN app, or visiting their website—you can easily manage and unsubscribe from any undesired services without hassle.

Remember that staying vigilant when subscribing online is crucial as some third-party providers may try deceptive tactics. Always read terms and conditions carefully before agreeing, and avoid suspicious pop-ups and ads. By taking these precautions, you can ensure that your subscriptions are in line with your preferences.

Now that we’ve covered how to cancel MTN subscriptions let’s move on to some frequently asked questions related to this topic.

Tips to Avoid Unwanted Subscriptions

In today’s digital age, it is not uncommon for users to unintentionally subscribe to services or applications on their mobile network. These subscriptions can result in the loss of airtime and may go unnoticed until monthly bills arrive. To help you avoid unwanted subscriptions on the MTN network, here are some useful tips:

1. Reading terms and conditions before clicking:

Before subscribing to any service or application, take a moment to read through the terms and conditions provided by your mobile operator. This will give you an understanding of what you are signing up for and whether there are any recurring charges associated with it.

2. Being cautious with free trials:

Free trials can be enticing as they offer a taste of premium features without immediate payment requirements. However, it is important to remember that these trials often come with automatic subscription renewals once the trial period ends unless canceled beforehand.

3. Avoiding suspicious pop-up ads:

Be wary when encountering pop-up windows or advertisements while browsing online content or using apps on your device. These could potentially lead you into unintended subscription sign-ups. It’s always best practice never to click directly onto them but rather close out from those pages entirely if possible.

4. Setting up spending limits:

Most mobile networks provide options for setting spending limits which allow customers control over how much money can be spent each month. This feature helps prevent unexpected deductions due to accidental activations.

5. Monitoring monthly bills:

Regularly reviewing your monthly bill statement allows early detection of any unauthorized charges. If anything seems unfamiliar, contact customer support immediately so they can assist in resolving such issues promptly.

By following these simple yet effective tips, you’ll have better control over your subscriptions and minimize the chances of being subscribed to unwanted services or applications on the MTN Network.

Frequently Asked Questions

Question 1: How do I know if I am subscribed to a WASP service?

To check if you are subscribed to any Wireless Application Service Provider (WASP) services on the MTN network, there are several methods you can use. One way is through USSD. Simply dial *155# and select option 1 to view or cancel subscriptions. Another method is by using the MTN app. Register with your ID number and MTN mobile number, confirm your mobile number, and navigate to the “Products” section where you can see active subscriptions.

Question 2: Can I cancel subscriptions on the MTN network without using USSD, the MTN app or website?

Unfortunately no; currently these three methods – USSD (*155#), The MyMTM App & Website-are available options provided by Mtn Ghana that allow users access their subscription details as well as manage them effectively including cancelling unwanted ones.

Question 3: What should I do if I am unable unsubscribe from a subscription?

If you find yourself unable unsubscribe from an undesired subscription despite following all necessary steps via either of above mentioned channels , it’s recommended contacting customer support directly . They will be able assist further resolve issue promptly .

Question 4: How can I prevent unauthorized deductions from my credits?

Unauthorized deductions occur when certain applications/services automatically subscribe customers without their consent resulting loss airtime/credits. To avoid such situations, it’s important read terms conditions before clicking accepting anything online. Additionally being cautious free trials suspicious pop-ups ads help protect against unintended activations. Setting up spending limits monitoring monthly bills regularly allows early detection unusual charges ensuring prompt action taken rectify issues.

Question 5: What should I do if I experience network issues or delays in SMS delivery?

If you are experiencing network issues or facing delays in SMS delivery, it is recommended to contact MTN customer support. They will be able to assist and provide guidance on how to resolve the issue. It’s also a good idea check for any known outages reported by Mtn Ghana via their official website social media channels as this may help determine whether problem specific your area widespread affecting multiple users.

References

  1. https://mobilestore.co.za/blog/view/a-simple-guide-to-cancelling-subscriptions-on-mtn
  2. https://www.facebook.com/MTNGhana/photos/a.182540388462371/3551311488251894/?type=3
  3. https://www.mtn.ng/helppersonal/data-bundles/

Latest Questions Answered