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How To Change Dstv Now Password?

Last updated on: 21/06/2024

Quick Summary

In this blog post, we will guide you through the process of changing your DSTV Now password. We will provide step-by-step instructions on how to reset your password, tips for choosing a strong password, and what to do if you don’t receive the password reset email. Additionally, we will address frequently asked questions about password security and account management.


Changing your DSTV Now password is an important step in ensuring the security of your account. With cyber threats becoming increasingly prevalent, it’s crucial to take proactive measures to protect your personal information and prevent unauthorized access.

In this blog post, we will guide you through the process of changing your DSTV Now password. We’ll also provide tips on choosing a strong password and address some frequently asked questions related to account security.

By following these steps and implementing best practices for online security, you can have peace of mind knowing that your DSTV Now account is well-protected against potential breaches or unauthorized usage. Let’s get started!

Why Change Your DSTV Now Password?

Changing your DSTV Now password regularly is an important step in maintaining the security of your account. By updating your password periodically, you can reduce the risk of unauthorized access and protect sensitive information associated with your subscription.

1. Prevent Unauthorized Access:

One of the main reasons to change your DSTV Now password is to prevent unauthorized individuals from accessing or using your account without permission. Regularly changing passwords makes it more difficult for hackers or malicious actors to gain entry into your account, ensuring that only authorized users have access.

2. Protect Personal Information:

Your DSTV Now account may contain personal details such as payment information and viewing history. Changing passwords frequently helps safeguard this sensitive data by minimizing exposure if a breach were to occur on other platforms where you use similar login credentials.

3. Stay Ahead of Security Threats:

Cybersecurity threats are constantly evolving, making it crucial for users to stay proactive in protecting their accounts against potential breaches or attacks. By changing passwords regularly, you decrease the likelihood that any compromised credentials will be used successfully over time.

4. Ensure Account Integrity Across Devices:

If multiple devices are linked to your DSTV Now profile (e.g., smartphones, tablets), regular password changes help ensure all connected gadgets remain secure even when not actively being utilized.

In conclusion, changing your DSTV Now password at regular intervals enhances overall online safety while also reducing risks related specifically to unauthorized usage/accessibility concerns.

How to Change Your DSTV Now Password

Changing your DSTV Now password is a simple process that can be done through the “Personal details” section of your My Account page. Follow these steps:

Step 1: Go to the “Personal details” section of your My Account page

To begin, navigate to the official DSTV website and log in with your account credentials. Once logged in, locate and click on the “My Account” option.

Step 2: Sign in to your account (if not already signed in)

If you are not automatically signed into your account, enter your email address and password when prompted.

Step 3: Scroll down to the “Security details” section

Once you have accessed the personal details area of My Account, scroll down until you find a subsection labeled as “Security Details.” This is where all security-related settings for accessing or managing content will be located.

Step 4: Select “Reset password”

Within this Security Details section, look for an option called “Reset Password.” Clicking on this link will initiate the process required for changing or resetting passwords associated with access points such as streaming devices or online accounts like DStv Now.

Step 5: Enter Your Email Address And Click Continue.

You’ll need to provide them with some basic information about yourself before proceeding further; specifically speaking – they require users’ registered e-mail addresses so make sure it’s accurate!

Step 6: Click Send Email

After entering the correct email id, click the “Send Email” button.

Step 7: Open The Mail & Reset Link

Check your inbox/spam folder after clicking the “Send Email” button to find the password reset email.

Step 8: Follow Onscreen Instructions To Change Your Password.

After opening the reset link, follow the instructions given by the DSTV Now site carefully. If any issues arise during the change procedure, contact the customer care support team.

By following these easy-to-follow steps outlined above, you should successfully change/reset your DSTV Now password. Remember to choose a strong and unique password for enhanced security of your account.

Tips for Choosing a Strong Password

Creating a strong password is essential to protect your DSTV Now account from unauthorized access. Here are some tips to help you choose a secure and robust password:

1. Use a combination of letters, numbers, and special characters

A strong password should include uppercase and lowercase letters, numbers, as well as special characters such as !@#$%^&*(). This makes it harder for hackers to guess or crack your password.

2. Avoid using personal information

Do not use easily identifiable information like your name, birthdate, phone number, or address in your password. Hackers can often find this type of information online through social media profiles or public records.

3. Make it long

The longer the better! Aim for at least 8-12 characters in length when creating your DSTV Now account’s new password.

4. Don’t reuse passwords across multiple accounts

It may be tempting to use the same familiar passwords on different platforms, but avoid doing so whenever possible since if one gets compromised, all others will also become vulnerable.

5. Use passphrases instead of single words

A passphrase consists of several unrelated words strung together with spaces between them. This method creates complex yet memorable combinations that are difficult for attackers’ algorithms while being easier than remembering random strings.

6. Update regularly

Regularly updating your passwords adds an extra layer of security to prevent any potential breaches. It is recommended that you change your DSTV Now account password every three months or so.

By following these guidelines, you’ll significantly enhance the security level of your DSTV Now account and reduce the risk of other people gaining unauthorized access to your personal information.

What to Do If You Don’t Receive the Password Reset Email

If you have followed the steps to reset your DSTV Now password but haven’t received the email with a password reset link, there are a few things you can do:

1. Check Your Junk or Spam Folders

Sometimes, legitimate emails end up in these folders by mistake. Take a look through your junk or spam folders and see if you find any emails from DSTV Now.

2. Request Another Email

If you don’t find anything in your junk or spam folders, try requesting another email for resetting your password. Go back to the “Personal details” section of your My Account page and select “Reset password” again. Enter your email address and click on “Continue.” This will trigger another email with a new password reset link.

3. Contact Customer Support

If none of the above solutions work, it’s best to reach out to customer support for further assistance regarding not receiving the password reset email from DSTV Now.

Frequently Asked Questions

Question 1: How often should I change my DSTV Now password?

It is generally recommended to change your passwords regularly for added security. While there isn’t a specific guideline on how frequently you should change your DSTV Now password, it’s good practice to update it every few months or whenever you suspect any unauthorized access.

Question 2: Can I use the same password for my DSTV Now account and other online accounts?

Using the same password across multiple online accounts can pose a significant risk if one of those accounts gets compromised. It is highly advised not to reuse passwords as this increases vulnerability. Instead, create unique and strong passwords for each of your online services, including your DSTV Now account.

Question 3: What should I do if I forget my DSTV Now password?

If you forget your DSTV Now account password, don’t worry! You can easily reset it by following these steps:

  1. Go to the “Personal details” section of your My Account page.
  2. Click on “Reset Password.”
  3. Enter in email address associated with that particular DStv now profile.
  4. Click continue.
  5. Check inbox/spam folder etc..for an email from Multichoice which will contain instructions.

Follow the provided link in that mail, and follow further instruction given. You’ll be able to set up a new password.

Note: If no such emails are received, please contact customer support at https://www.dstvafrica.com/en-za/contact-us.

Question 4: Can I change my DSTV Now password on the mobile app?

Yes, you have the option available where the user could go into settings > manage devices > select the device they want to remove/change credentials.

Question 5: How can I ensure the security of my DSTV Now account?

To ensure maximum security for your DSTV Now account, follow these tips:

  1. Choose a strong password: Use a combination of uppercase and lowercase letters, numbers, and special characters to create a unique password that is difficult for others to guess.
  2. Avoid sharing your account details: Do not share your DSTV Now login credentials with anyone else as this increases the risk of unauthorized access.
  3. Enable two-factor authentication (if available): Two-factor authentication adds an extra layer of security by requiring you to provide additional verification such as entering a code sent via SMS or email when logging in from new devices or locations.
  4. Regularly monitor activity on your account: Keep an eye out for any suspicious activities like unexpected device additions, unauthorized purchases, etc. If you notice anything unusual, report it immediately.

By following these best practices, you can help protect the security of your DSTV Now account and enjoy an uninterrupted streaming experience.


  1. https://help.nowtv.com/article/change-password
  2. https://dstv.vhx.tv/forgot_password
  3. https://mybroadband.co.za/forum/threads/dstv-now-device-removal-unauthorized-device-adding.1065514/

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