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How To Cancel Showmax Subscription On Phone?

Last updated on: 20/06/2024

Quick Summary

To cancel your Showmax subscription on your phone, you have multiple options. You can either cancel through the Showmax website by logging in to your account and selecting “Cancel plan” under “Manage plan,” or you can cancel through the Google Play app if you’re an Android user. It’s important to note that uninstalling the app will not cancel your subscription, and you can still use your subscription until the end of the current billing cycle.


Canceling a Showmax subscription on your phone is a straightforward process that can be done through the Showmax website or the Google Play app. Whether you’re using an Android device or accessing Showmax directly from their website, we’ve got you covered with step-by-step instructions to help you cancel your subscription hassle-free.

In this blog post, we will guide you through three different methods for canceling your Showmax subscription on your phone. We’ll cover how to do it through the official Showmax website and also provide alternative steps if needed. Additionally, for Android users who subscribed via Google Play, we’ll explain how to cancel directly within the app.

So let’s dive in and learn how to easily end your showtime with ShowMax!

Note: Please keep in mind that these instructions are accurate at the time of writing but may be subject to change as platforms update their interfaces.

How to Cancel Showmax Subscription on Phone

Method 1: Canceling through the Showmax website

To cancel your Showmax subscription using the official website, follow these steps:

  1. Step 1: Log in to your Showmax account.
  2. Step 2: Go to “Account” by clicking on your profile avatar.
  3. Step 3: Click on “Manage plan.”
  4. Step 4: Choose “Cancel plan” from the options provided.
  5. Step 5 (Optional): If you need any assistance during this process, feel free to contact the dedicated support team at showmax.com/za/help.

Method 2: Canceling through Google Play app (for Android users)

If you have subscribed via Google Play and want to cancel it directly from there, here’s what you should do:

  1. Step 1: Open up the Google Play Store app.
  2. Step 2: Make sure that you are signed into the correct Google account.
  3. Step 3: Tap Menu then Subscriptions.
  4. Note: If needed, tap Manage subscriptions first before going for the step above or tap More than My apps & games > Library tab > Tap Installed section of the library page, then look for the SHOWMAX App icon. Then click the open button below its name. Then go back again as per the previous instruction after opening the application.
  5. Method may vary slightly depending upon device model.

Important Notes

Showmax is an online streaming service that allows users to access a wide range of movies, TV shows, and documentaries. It offers a convenient way to enjoy your favorite content on various devices including smartphones.

Stable Internet Connection

To fully utilize Showmax on your phone, it’s important to have a stable internet connection. This ensures smooth playback without interruptions or buffering issues. Whether you’re using Wi-Fi or mobile data, make sure you have sufficient bandwidth for seamless streaming.

Streaming Quality

One of the great features offered by Showmax is the ability to choose different streaming qualities based on your preference and available network speed. You can adjust the quality settings in order to optimize both picture quality and data usage according to your needs.

Offline Viewing

Showmax provides an option for downloading content directly onto your mobile device for offline viewing later. This feature comes in handy when you want entertainment during flights or areas with limited connectivity. Simply download episodes or movies while connected to the internet and watch them at any time without requiring an active internet connection.

By keeping these important notes in mind – having a stable internet connection, adjusting streaming qualities as needed, and utilizing offline downloads – you can enhance your experience with Showmax on your phone wherever you go.

Frequently Asked Questions

Can I cancel my Showmax subscription on my phone?

Yes, you can cancel your Showmax subscription directly from your phone. There are two methods to do this – through the Showmax website or through the Google Play app (for Android users). Both methods are explained in detail in our blog post.

Will uninstalling the app cancel my subscription?

No, simply uninstalling the Showmax app will not automatically cancel your subscription. You need to follow specific steps outlined in our blog post to properly and successfully cancel your Showmax subscription.

How long will I be able to use my subscription after cancelling?

After cancelling your Showmax subscription, you’ll still have access until the end of that billing cycle. This means that even if you’ve cancelled mid-month, for example, you’ll still be able to enjoy all content available on Showmax until it’s time for renewal.

Can I cancel my Showmax subscription through the app store?

Unfortunately, no, you cannot cancel your Showmax subscription simply by going to your device’s app store. You need to use either the Showmax website or Google Play app to accomplish this. Please follow the detailed instructions provided in our blog post to discontinue your subscription properly.

What should I do if I need assistance with cancelling my Showmax subscription?

If you need assistance with cancelling your Showmax subscription, you can contact the Showmax support team. Their contact information can be found on the Showmax website or app. They will be able to guide you through the cancellation process and address any concerns or questions you may have.


  1. https://www.showmax.com/za/entertainment-mobile
  2. https://support.google.com/googlenews/answer/7018481?hl=en&co=GENIE.Platform%3DAndroid
  3. https://www.showmax.com/ng/help/article/how-do-i-cancel-my-showmax-subscription

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