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How To Buy 1 Voucher Using Capitec?

Quick Summary

Capitec Bank offers a convenient and safe way to buy and send vouchers in South Africa. Customers can use the Capitec app or dial *120*3279# to purchase vouchers for a wide range of participating retailers. With various types of vouchers available and the option to use a main savings account or flexible savings plan, buying vouchers through Capitec is a hassle-free way to send gifts and make online transactions.


Buying vouchers using Capitec Bank is a convenient and hassle-free way to send gifts or make online transactions. With the option to purchase vouchers through their app or by dialing *120*3279#, Capitec customers can easily buy and send vouchers to anyone in South Africa.

Vouchers offer several advantages over traditional cash gifts. They provide the recipient with the freedom to choose their own style, taste, or desired items from a wide selection of participating retailers. This saves time searching for the perfect gift while ensuring that it will be appreciated.

Not only are vouchers more convenient than physical cash, but they also offer enhanced safety features. By eliminating the need for carrying large amounts of money, voucher purchases reduce risks associated with theft or loss during transit.

Types of Vouchers

Capitec Bank offers various types of vouchers tailored to different needs:

  1. Capitec Flexi Vouchers: These versatile options can be used at any participating retailer across multiple categories such as groceries, wellness products, clothing stores, and restaurants.
  2. Retailer-Specific Vouchers: Designed exclusively for use at specific retailers like Pick n Pay, Dis-Chem, Mr D, etc., these ensure that your loved ones get exactly what they desire from their favorite store.
  3. Online Vouchers: Ideal for those who prefer shopping online; these digital certificates allow recipients access discounts on popular e-commerce platforms without needing bank card details.
  4. Top-Up Voucher: For prepaid mobile network users looking to recharge airtime balance quickly.

Participating Retailers

Participating retailers include well-known brands such as Steers, Burger King, Wimpy, Mugg & Bean, Fishaways, Krispy Kreme, Cape Union Mart, Poetry, among others. Whether you’re buying groceries, purchasing new clothes, or enjoying delicious meals out, there’s something available no matter what your preferences may be!

Important Points to Note

It’s important to note some key points when purchasing a voucher:

  • Vouchers cannot be refunded or exchanged, so it’s essential to choose the right amount and retailer.
  • Each voucher is valid for 36 months from the date of purchase. After this period, any remaining credit will expire.
  • The responsibility for safeguarding vouchers lies with their recipients; Capitec Bank does not assume liability in case of loss or theft.

In conclusion, buying and sending vouchers through Capitec Bank offers a convenient way to give gifts while ensuring safety and flexibility. With various types of vouchers available at numerous participating retailers across South Africa, you can easily find something suitable for every occasion. So why wait? Start using Capitec’s voucher service today!

How to Buy 1 Voucher Using Capitec

Capitec Bank offers a convenient and user-friendly service that allows customers to buy and send vouchers. This service can be accessed through the Capitec app or by dialing *120*3279#. By purchasing a voucher, you can give your loved ones the freedom to choose their own gifts from a wide selection of participating retailers.

Benefits of Buying and Sending Vouchers:

There are several advantages to buying and sending vouchers using Capitec Bank’s platform. Firstly, it saves time searching for the perfect gift as recipients have the flexibility to select items according to their personal taste and style. Additionally, this method is safer than carrying cash around or sharing sensitive bank details online.

Another benefit is that there is only a low fee of R1.50 per voucher transaction, making it an affordable option for both buyers and recipients alike. Furthermore, purchased vouchers can be used immediately after receiving them without any delays or waiting periods.

Different Types of Vouchers Available:

When using Capitec Bank’s voucher buying service, customers have access to various types of vouchers tailored specifically for different needs:

  • Flexi Vouchers: These versatile vouchers allow users complete freedom in choosing where they want to redeem them since they are accepted at any participating retailer.
  • Retailer-Specific Vouchers: As opposed to Flexi Vouchers, these vouchers can only be used at the specified retailer.
  • Online Vouchers: These vouchers are designed for online purchases and can be used at any participating online partner.
  • Capitec Top Up Vouchers: These vouchers can be used to top up accounts with any prepaid mobile network operator.

Buying a Voucher Using the Capitec App

Buying a voucher using the Capitec app is quick and easy. Follow these step-by-step instructions to purchase your desired voucher:

Step 1: Open the Capitec App

Launch the Capitec app on your smartphone or tablet. If you don’t have it installed, you can download it from Google Play Store (for Android) or Apple App Store (for iOS).

Step 2: Log In to Your Account

Enter your login details – username and password – to access your account.

Step 3: Navigate to “Buy Vouchers”

Once logged in, navigate through the menu options until you find “Buy Vouchers.” This option may be located under transactions or payments section of the app.

Step 4: Select Voucher Type and Amount

Choose which type of voucher you want to buy based on its purpose. You will see various categories such as groceries, restaurants, clothing stores, wellness centers etc., select one that suits your needs.

Next enter an amount for this particular category’s vouchers; make sure it fits within available balance limits if applicable.


  • The minimum value for most vouchers is R10 but some retailers might require higher amounts.
  • Keep in mind that there are different types of vouchers available including retailer-specific ones like Pick n Pay or Dis-Chem along with more general-purpose Flexi-vouchers.

Step 5: Provide Recipient’s Cellphone Number

After selecting both type & amount, provide the recipient’s cellphone number. Make sure to double-check before submitting.

Step 6: Choose Payment Method

Now choose whether payment should come out of the main savings account or flexible saving plan.

That’s all! Once completed successfully, you’ll receive a confirmation message containing a unique code associated with the purchased voucher. This code must be shared by the receiver at the participating store/retailer when redeeming their chosen items/services.

Remember, vouchers cannot be refunded or exchanged, and they are valid for 36 months from the date of purchase. So make sure to use them within this time frame.

Buying a voucher using the Capitec app is not only convenient but also safe as it eliminates the need for carrying cash around. Additionally, there’s a low transaction fee of R1.50 per voucher which makes it an affordable option.

So go ahead and explore all available options on your Capitec app today!

Buying a Voucher Using *120*3279#

If you prefer not to use the Capitec app, you can still easily buy a voucher using your cellphone by dialing *120*3279#. Follow these simple steps:

Step 1: Selecting the Voucher Type and Amount

  • Dial *120*3279# on your cellphone.
  • You will be presented with options for different types of vouchers available. Choose the type that suits your needs.
  • Once you have selected the voucher type, enter the desired amount for the voucher.

Step 2: Providing Recipient’s Cellphone Number

  • After selecting the voucher type and amount, provide the recipient’s cellphone number when prompted.
  • Make sure to double-check that you have entered it correctly as this is how they will receive their voucher.

Step 3: Using Main Savings Account or Flexible Savings Plan

  • When purchasing a voucher through *120*3279#, you can choose between using funds from either your main savings account or flexible savings plan.
  • If opting to use funds from your main savings account:
    • Ensure there are sufficient funds in this account before proceeding with buying a voucher via phone banking (*120*).
  • If choosing to utilize money from one of Capitec Bank’s flexible saving plans:
    • Confirm availability of enough balance within said specific flexi-savings option prior initiating purchase process over telephone banking service (*121*).

That’s it! By following these three easy steps, you’ll successfully purchase a gift card/voucher using Capitec Bank’s convenient mobile platform without needing access any external applications!

Please note that Live Better accounts (savings) along with credit cards cannot be used while making purchases via telephonic means such as “*123#”.

Participating Retailers

Capitec Bank offers a wide selection of participating retailers where vouchers can be used. Whether you’re looking to buy groceries, enjoy a meal at your favorite restaurant, or shop for clothing and beauty products, there are plenty of options available.

Popular Participating Retailers:

  1. Pick n Pay – South Africa’s leading supermarket chain offering groceries, household items, and more.
  2. Dis-Chem – A well-known pharmacy with an extensive range of health and wellness products.
  3. Mr D – An online food delivery service that brings delicious meals right to your doorstep.
  4. Vida e Caffe – A trendy coffee shop known for its high-quality coffee blends and tasty snacks.
  5. Steers – Famous for their flame-grilled burgers made from 100% pure beef patties.
  6. Debonairs Pizza – Offers mouthwatering pizzas with various toppings combinations.
  7. Wimpy – Known as the home away from home serving breakfasts, lunches, dinners & coffees.
  8. Mugg & Bean – A cozy café-style eatery famous for its generous portions, breakfast menu, and bottomless cups of coffee.
  9. Fishaways – Specializes in seafood dishes such as fish & chips, sushi, & calamari.
  10. Milky Lane – An iconic ice cream parlor loved by many generations, famous for milkshakes, waffles, and sundaes.
  11. Krispy Kreme – The ultimate destination if you have a sweet tooth, known worldwide for their doughnuts.
  12. Col’Cacchio – Popular Italian-inspired pizzeria specializing in gourmet thin-based pizza.
  13. Burger King – Fast-food giant renowned globally, best known for their Whopper burger.
  14. NetFlorist – One-stop-shop florist delivering flowers, gift hampers, cakes, chocolates across SA.
  15. Cape Union Mart – Retailer selling outdoor gear, clothing, footwear & accessories for adventure enthusiasts.
  16. Poetry – A boutique-style store offering a range of clothing and homeware items with an artistic touch.
  17. Old Khaki – Offers casual wear inspired by the outdoors.

Please note that this is not an exhaustive list, and there are many more retailers available where you can use your Capitec vouchers. Whether you’re looking to shop for essentials or treat yourself to something special, these participating retailers have got you covered.

Remember to check the terms and conditions associated with each retailer-specific voucher as they may vary slightly from one another. Enjoy the convenience of using your Capitec vouchers at any of these fantastic establishments!

Types of Vouchers

Capitec Bank offers a variety of vouchers to cater to different needs and preferences. Understanding the differences between these voucher types will help you make an informed decision when purchasing one.

1. Capitec Flexi Vouchers:

  • These vouchers are versatile and can be used at any participating retailer.
  • They offer flexibility as they allow the recipient to choose from a wide range of products or services available across various stores.
  • Capitec Flexi Vouchers are perfect for those who want their loved ones to have the freedom to select something that suits their taste and style.

2. Retailer-Specific Vouchers:

  • As the name suggests, these vouchers can only be redeemed at specific retailers mentioned on them.
  • Each retailer has its own set of terms and conditions regarding how their voucher should be used, so it’s important for both buyers and recipients alike to familiarize themselves with these details before making a purchase.

3. Online Vouchers:

  • Online vouchers provide convenience by allowing users access to digital goods or services through online platforms partnered with Capitec Bank.
  • Users can enjoy benefits such as instant usability without having to enter bank card details during transactions, ensuring safer online shopping experiences.

4. Capitec Top Up Voucher:

  • Capitec Top Up Vouchers allow customers using prepaid mobile network operators in South Africa to easily recharge their accounts.

Each type of voucher serves unique purposes depending on your gifting requirements or personal use case scenario. Whether you’re looking for versatility (Flexi), targeting specific retail options (Retailer-specific), prefer hassle-free online purchases (Online), or need convenient mobile recharges (Top-Up), it is essential to always check if there are any restrictions associated with each type before finalizing your choice.

By understanding which kind best aligns with your intentions, you’ll ensure that both you and the recipient can make the most out of your voucher purchase.

Blu Voucher and OTT Voucher

Blu Vouchers and OTT (Over-The-Top) vouchers are two types of prepaid vouchers offered by Capitec Bank. These vouchers provide a convenient way to make payments, deposits, or top up accounts with participating online partners.

Blu Vouchers

Blu Vouchers are single-use prepaid vouchers that can be used for various transactions without the need to enter bank card details. They offer peace of mind when making online purchases as they eliminate the risk associated with sharing sensitive financial information over the internet. With Blu Vouchers, you can securely pay for goods and services from any participating retailer or service provider.

OTT Vouchers

OTT (Over-The-Top) is another type of voucher available through Capitec Bank. Similar to Blu Vouchers, these digital cash tokens allow users to conveniently fund their accounts on specific platforms such as Hollywoodbets – a popular online gaming platform offering a wide selection of sports games.

To purchase either a Blu voucher or an OTT voucher using your Capitec account:

  1. Visit the respective website where you intend to use them.
  2. For purchasing Blu Vouchers:

    1. Go directly into your profile.
    2. Select the “Buy” option.
    3. Choose ‘Capitec Bank’ under payment options.
    4. Enter your unique code provided in the order confirmation email/SMS received after a successful transaction completion.
    5. Confirmation will appear once successfully redeemed/used at the checkout page.
  3. For purchasing OTT Vouchers:

    1. Go onto hollywoodbet.co.za.
    2. Log in/Register if not already done so.
    3. Click on the “Deposit” button located near the right-hand side corner.
    4. Select the ‘voucher’ tab within the deposit section.
    5. Enter the required amount and click continue.
    6. Choose the Capitec Bank logo displayed amongst other banking logos listed on the screen, which will then redirect you towards a secure portal hosted via the Ozow payment gateway.
    7. Enter your unique code provided in the order confirmation email/SMS received after a successful transaction completion.
    8. Confirmation will appear once successfully redeemed/used at the checkout page.

These vouchers offer a secure and convenient way to make online transactions without the need for bank card details. By using Blu Vouchers or OTT Vouchers, you can enjoy peace of mind knowing that your financial information is protected.

Please note that these vouchers are single-use only and cannot be refunded or exchanged. Additionally, they have an expiration date which should be taken into consideration when making purchases or deposits.

Take advantage of the benefits offered by Blu Vouchers and OTT Vouchers today! Enjoy safe and hassle-free online transactions with Capitec Bank’s prepaid voucher options.

Frequently Asked Questions

Q1. Can I get a refund for a voucher purchased through Capitec?

A1. No, vouchers cannot be refunded or exchanged once they have been purchased.

Q2. How long is the validity of a voucher bought with Capitec?

A2. Vouchers are valid for 36 months from the date of purchase.

Q3. Can I exchange my voucher for cash?

A3. No, vouchers cannot be exchanged for cash at any time.

Q4. What happens if there is still credit left on my voucher after it expires?

A4. Any remaining credit balance on your expired voucher will be forfeited and cannot be used or reclaimed.

Q5. Who is responsible if my voucher code gets lost or stolen?

A5. The person who received the voucher is responsible for its safekeeping. Capitec takes no responsibility if the voucher code was lost or stolen.


Buying and sending vouchers through Capitec Bank is a convenient and safe way to make purchases, send gifts, or top up accounts. With the option to buy vouchers using their app or by dialing *120*3279#, Capitec customers have easy access to a wide range of participating retailers.


The convenience factor cannot be overstated. Instead of spending time searching for the perfect gift or worrying about carrying cash, you can simply purchase a voucher with just a few taps on your phone. The recipient then has the freedom to choose exactly what they want from one of many popular retailers such as Pick n Pay, Dis-Chem, Mr D, Vida e Caffe, and more.


Safety is also an important consideration when it comes to making online transactions. By purchasing vouchers instead of entering bank card details directly onto websites, you are reducing the risk associated with sharing sensitive information online. Blu Voucher and OTT Voucher offer additional peace of mind as there’s no need to enter any bank card details at all, making them even safer options for online transactions.

Low Transaction Fee

Another advantage is that buying and sending vouchers can be done at a low transaction fee of R1.50 per voucher transaction. This means you’re not only saving time but also money!

So why not take full advantage of this service? Whether you’re looking for the perfect gift or want to deposit money into an account with a participating online store, Capitec takes care of safely transferring your funds. With a wide selection of types of offers available, such as Capitec Flexi Vouchers, online retailer-specific vouchers, and Blu Voucher, as well as the convenience of funding OTT accounts using CallPay and Ozow, this service has it all! Don’t miss out on the safety and simplicity that buying and sending vouchers via Capitec have to offer. Start enjoying the benefits today!


  1. https://www.capitecbank.co.za/personal/transact/buy-vouchers/
  2. https://ottvoucher.com/how-to-buy-a-hollywoodbets-voucher-using-capitec/
  3. https://www.tiktok.com/discover/how-to-buy-1-voucher-using-capitec-app

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