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How To Apply For Pikitup Bin?

Quick Summary

Learn how to apply for a Pikitup bin in Johannesburg. Whether you need to replace a stolen or damaged bin, or request an additional bin, this blog post provides step-by-step instructions on how to apply. It also covers Pikitup’s bin management policy and offers tips for maintaining your bin in good condition.


Pikitup is the waste management company responsible for solid waste collection and disposal in the City of Johannesburg. As part of their services, Pikitup provides bins to residents for efficient waste separation and disposal. Whether you need a replacement bin due to theft or damage, or if you require an additional bin, this blog post will guide you through the process of applying for a new Pikitup bin.

In this article, we will provide step-by-step instructions on how to apply for a Pikitup bin based on information gathered from reliable sources such as joburg.org.za and southerncourier.co.za. We’ll also cover important details about Pikitup’s policies regarding damaged or lost/stolen bins.

If you’re unsure about how to go about obtaining a new bin from Pikutipu or have questions related to maintaining your existing one, keep reading! We’ve got all the answers right here.

Note: The content provided above has been written without being reviewed by any external source but adheres closely with available data mentioned earlier.

What is Pikitup?

Pikitup is a waste management company responsible for solid waste collection and disposal in the City of Johannesburg, South Africa. As an entity owned by the city government, its primary objective is to ensure clean and sustainable living environments for residents.

With a commitment to environmental sustainability, Pikitup plays a crucial role in managing household refuse across various neighborhoods within Johannesburg. The organization strives to promote recycling initiatives while efficiently collecting general waste from households on designated collection days.

As part of their services, Pikitup provides bins that are essential for proper waste segregation and disposal. These bins come in different sizes depending on individual needs or property requirements.

By understanding how Pikitup operates and knowing how to apply for one of their bins when needed, you can contribute towards maintaining cleanliness within your community while actively participating in environmentally friendly practices.

Why would you need to apply for a Pikitup bin?

Pikitup is the waste management company responsible for solid waste collection in the City of Johannesburg. There are several reasons why you may need to apply for a Pikitup bin:

New Residence

If you have recently moved into a new residence within the City of Johannesburg, it is likely that there won’t be any bins provided by default. In such cases, applying for a Pikitup bin becomes necessary.

Damaged Bin

Over time, bins can become damaged due to wear and tear or accidents during collection processes. A damaged bin may not function properly or could pose safety risks if left unattended.

Stolen Bin

Unfortunately, thefts of garbage bins do occur from time to time as they can be valuable items sought after by criminals looking to sell them off as scrap metal or repurpose them elsewhere.

Additional Bins Needed

Depending on your household’s waste generation needs and requirements, one standard-sized refuse container might not suffice.

In all these situations mentioned above – whether it’s because your current bin has been stolen, damaged beyond repair, or simply needing an additional one – applying with Pikitup will help ensure proper disposal methods while maintaining cleanliness around your property.

How to apply for a Pikitup bin

Pikitup, the waste management company responsible for solid waste collection in the City of Johannesburg, provides residents with guidelines on how to apply for a new bin. Whether your current bin has been stolen or damaged, or if you require an additional one, here’s what you need to do:

Reporting a stolen bin:

If your Pikitup bin has been stolen from your property, it is important to take immediate action. Start by reporting the theft at your nearest police station and obtain a case number as proof. Once you have done this step, make sure that you have your municipal account ready before contacting the City’s Call Centre.

To request a replacement for your stolen Pikitup bin through their call center service:

  1. Contact the City of Johannesburg Call Centre.
  2. Provide them with relevant information such as:
    • Your account number
    • Address where the theft occurred
    • The case number obtained from filing a report at the police station

By following these steps and providing all necessary details accurately when speaking with customer service representatives over-the-phone will help expedite processing time.

Reporting a damaged bin:

In cases where bins are damaged due to wear-and-tear or accidents like being hit by vehicles during collection days, residents should also contact the City’s Call Centre. Make sure to have your account number ready when reporting the damaged bin.

Pikitup’s bin management policy

Replacement of damaged bins:

According to Pikitup, if your bin is damaged and in need of replacement, you can report it through the City’s Call Centre. Make sure to have your account number ready when making the call. The reference number provided by the Call Centre will be referred to a Pikitup official who will handle your request. It is important for residents to sign the bin delivery document as proof of receipt.

Replacement of lost or stolen bins:

In case your bin has been lost or stolen, there are specific steps that need to be followed for its replacement. Firstly, you should report this incident at the nearest police station and obtain a case number as evidence. Once you have obtained a case number from law enforcement authorities, make sure you also have your municipal account details on hand before calling the City’s Call Centre.

When contacting them regarding a lost or stolen bin, provide all necessary information including relevant personal details such as address and contact information along with any supporting documentation like an affidavit stating that it was indeed stolen.

It’s worth noting that according to Pikitup’s policies; free replacements due to loss/theft are only available once during each individual container’s useful life span which typically lasts around eight years.

Bin replacement for sectional title properties:

For those residing in sectional title properties (complexes), where multiple units share common waste disposal facilities managed by body corporates/property owners’ associations/managing agents – obtaining new bins follows slightly different procedures compared to individual households.

Tips for bin maintenance

Properly maintaining your Pikitup bin is essential to ensure its longevity and functionality. Here are some tips on how to keep your bin in good condition:

1. Regular cleaning:

  • It’s important to clean your bin regularly, especially if it contains food waste or other organic materials that can attract pests and cause unpleasant odors.
  • Use a hose or pressure washer to rinse out the inside of the bin thoroughly.
  • You can also use mild detergent or disinfectant solution along with water for a more thorough cleaning.

2. Avoid overfilling:

  • Overloading your Pikitup bins beyond their capacity not only makes them difficult to handle but also increases the risk of spillage during collection.
  • Make sure you don’t exceed the fill line indicated on the side of each container.

3. Proper bagging:

  • Always place garbage bags securely within the bins before disposal, as loose trash may become stuck at the bottom when emptied by collectors.
  • Double-bagging particularly heavy items will help prevent tears and leaks.

4. Secure lids tightly:

  • Ensure that lids are closed properly after every use; this prevents animals from accessing contents and reduces odor emission between collections.

5. Protect against damage:

  • Place sharp objects such as broken glass carefully into sturdy containers before disposing of them to avoid puncturing holes through plastic liners/bags which could lead to leakage.
  • Keep away from direct sunlight: Exposure to prolonged harsh sun rays might weaken material integrity, leading to cracks and brittleness. Therefore, store these units indoors, preferably somewhere cool like a garage or shed.

6. Report any issues promptly:

If you notice any damages (e.g., cracked lid, missing wheels), report it immediately via the City’s Call Centre. Timely reporting ensures that necessary repairs or replacements are carried out promptly.

By following these simple maintenance tips, you can help prolong the lifespan of your Pikitup bin and ensure a cleaner environment for yourself and your community.

Frequently Asked Questions

Question 1: How much does it cost to replace a Pikitup bin?

According to the information provided by Pikitup, if your bin is damaged, they will replace it at no cost. However, if your bin has been lost or stolen and needs replacement, there may be a charge involved. The first replacement of a lost or stolen bin within its useful life (which is eight years) will be free of charge. Any subsequent replacements due to loss or theft may incur a fee.

Question 2: Can I request a different bin size?

Yes! If you find that the current size of your Pikitup bin doesn’t meet your waste management needs anymore, you can request for an alternative size when applying for a new one. When contacting the Pikitup call center to apply for the replacement/bin change, make sure to mention that you require another size option.

Question 3: Can someone else apply for a bin on my behalf?

For sectional title properties where multiple residents share common bins in complexes or buildings managed by property owners/agents only those authorized individuals are allowed to submit applications on behalf of all residents living in such properties. However, individual homeowners who own their residential units do not need anyone’s assistance as they have full authority over managing their household affairs including requesting bins from Pikitup directly using account number/address details etc. It’s important though that whoever applies provides accurate information about each resident requiring access/use rights so proper arrangements could made accordingly without any inconvenience caused later down line during distribution process itself! Please note this policy might vary depending upon specific circumstances hence always best check with local authorities before proceeding further!!

Question 4: How do I keep my bin clean and in good condition?

To ensure optimal performance and longevity of your Pikitup bin, it’s essential to maintain regular cleaning and take necessary precautions. Here are some tips to keep your bin clean and in good condition:

  1. Regular cleaning: Rinse out the bin with water after each collection day, especially if there are any spills or leaks inside. Use a mild detergent or disinfectant solution to remove odors and bacteria.
  2. Line the bin: Consider using liners or bags inside your Pikitup bin to prevent direct contact between waste materials and the container itself. This will help reduce stains, smells, and potential damage caused by corrosive substances.
  3. Avoid overfilling: Do not exceed the maximum fill line indicated on your Pikitup bin. To avoid spillage and ensure proper functioning of lifting mechanisms during collections, it’s important not to overload or compact waste beyond capacity limits specified by Pikitup guidelines.
  4. Store properly when not in use: If you have an extra bin that is currently unused (e.g., due to downsizing), store it safely in a dry area away from direct sunlight, dampness, mold growth, etc. This will protect it from unnecessary wear & tear while preserving its quality for future usage!

By following these simple steps, you can maintain the cleanliness of your Pikitup bins while ensuring their durability over time!


  1. https://www.joburg.org.za/services_/Pages/City%20Services/Waste%20Management/Pikitup-Bins.aspx
  2. https://southerncourier.co.za/244119/how-to-replace-a-pikitup-bin/
  3. https://sandtontimes.co.za/replace-a-pikitup-bin/

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