web analytics

How To Activate Vodacom Sim?

Quick Summary

This blog post provides a comprehensive guide on how to activate a Vodacom SIM. It covers manual activation, bulk activation, RICA registration, SIM expiry, data roaming, USSD short codes, self-service activation options through the My Vodacom App, web portal, WhatsApp chatbot, and USSD code, as well as activating a Vodacom SIM on an iPhone using eSIM. The post also includes frequently asked questions to address common queries about Vodacom SIM activation.


Welcome to Askly, your go-to source for answers to common questions. In this blog post, we will provide you with a comprehensive guide on how to activate a Vodacom SIM card. Whether you’re looking for manual activation methods or self-service options through the My Vodacom App and web portal, we’ve got you covered.

Activating your Vodacom SIM is an essential step in getting connected to South Africa’s leading mobile network provider. We’ll walk you through the necessary steps and provide helpful tips along the way.

So let’s dive into our guide on activating a Vodacom SIM!

Note: Before proceeding with any activation method mentioned in this article, make sure that your device supports GSM technology and is compatible with the required frequency bands used by Vodafone/Vodacom networks.

How to Activate a Vodacom SIM

Manual Activation

To manually activate your Vodacom SIM, follow these simple steps:

  1. Insert the SIM into a phone:
    • Locate the slot for inserting the SIM card on your phone.
    • Carefully insert the Vodacom SIM card into the designated slot.
  2. Dial 100 to activate the SIM:
    • Once you have inserted the sim card, dial 100 from your phone’s keypad.
    • This will initiate and complete activation of your Vodacom Sim Card.

Bulk Activation

If you need to activate multiple Vodacom Sims in bulk, Flickswitch can assist with this process. Here are some important details regarding bulk activation:

  • Flickswitch is able to supply, RICA (Registration of Identity of Customers), and activate large quantities of Vodafone sims at once.
  • The lead times for this process typically range between 3-5 business days plus shipping time depending on location and quantity ordered.
  • It is important to note that there may be additional charges associated with activating non-Flickswitch supplied sims.

RICA Registration

Successful completion of RICA registration is essential before activating any new or existing Vodacom SIM cards. Here are some key points about RICA registration:

  • SIMs cannot be activated without successful completion of RICA (Registration of Identity of Customers) registration. This means it’s crucial to ensure all necessary documentation has been provided during the RICA process to avoid delays in activation.
  • Flickswitch offers assistance with bulk registering SIM cards for RICA. However, it should be noted that there may be an additional charge for SIMs not supplied by Flickswitch. In addition, some network limits may need to be lifted which can take between 3 and 5 working days.

Sim Expiry

Prepaid Vodacom SIMs carry an expiry date. If the SIM card is not used for 100 days or has no qualifying activity during that period, it will be deleted from the network and recycled. This means that once a SIM card has been deleted and the number recycled, it can no longer be used. To avoid this, make sure to use your Vodacom SIM regularly or perform qualifying activities such as making calls or using data.

Data Roaming

If you plan on traveling abroad with your Vodacom prepaid SIM card, you’ll be pleased to know that data roaming is possible. Here’s how to activate data roaming:

  1. Access the SIMcontrol platform:
    • Log in to your account on the Vodacom website.
    • Navigate to the “SIMcontrol” section of your account dashboard.
  2. Activate roaming:
    • Look for an option related specifically to activating data roaming on your Vodacom SIM.
    • This may vary depending on the website layout, but it should be relatively easy to identify.

USSD Short Codes

To access various services offered by Vodacom, you can use USSD (shortcodes). Here are some important short codes for your reference:

  • Customer Care: Dial *111# from a Vodafone phone
  • Balance Enquiry: Dial *136#
  • VoiceMail Access: *121#
  • Account Enquiry: Dial *135#

These USSD short codes are a quick and easy way to access important Vodacom services directly from your phone.

Note: The above information provides comprehensive guidance on activating a Vodacom SIM along with necessary details about bulk activation, RICA registration, SIM expiry, data roaming, and USSD shortcode usage.

Self-Service Activation Options

My Vodacom App

The My Vodacom App is a convenient and user-friendly platform that allows customers to manage their accounts and access important services. Here are some key features of the app:

  • RICA a friend option for activating prepaid SIMs: With the My Vodacom App, you can easily activate your new prepaid SIM card by selecting the “RICA a friend” option. All you need is your ID or passport, the new Vodacom SIM card, and the packaging information.
  • Buying airtime, data bundles, prepaid electricity, and water: The My Vodacom App enables users to buy airtime as well as various data bundle options directly from their smartphones. Additionally, it allows customers to pay for utilities such as prepaid electricity and water through integrated payment systems.

My Vodacom Web Portal

For those who prefer managing their accounts on larger screens like PCs or tablets, the web portal provides similar functionalities with additional benefits:

  • Checking balances for minutes, SMS, and Data Bundles: Through this self-service channel, you can conveniently check how many minutes, SMSes, and remaining Data Bundles you have left without needing assistance from customer care agents.
  • Managing Accounts, Viewing Invoices And Statements, Paying Bills And Upgrading Devices: The web portal gives users full control over managing multiple aspects of their accounts. Users can view invoices, bills, payments made, recharge history, and even facilitate bill payments online. Moreover, the upgrade feature lets eligible subscribers explore device upgrades based on contract terms.

WhatsApp Chatbot TOBI

Vodacom understands the popularity and convenience of WhatsApp, which is why they have introduced TOBI – a chatbot that provides access to important services through the messaging app. Here’s what you can do with TOBI:

  • Accessing Important Services: By simply adding Vodacom’s official number to your contacts and initiating a conversation on WhatsApp, you can interact with TOBI for various purposes. Whether it’s checking your balance or data usage, buying bundles, or getting assistance from customer care agents, TOBI has got you covered.


If apps are not your preferred method of self-service activation options, Vodacom also offers an alternative option using USSD codes. Here’s how it works:

  • Using a USSD code for Self-Service Options: USSDs (Unstructured Supplementary Service Data) provide quick shortcuts via dialing specific numbers preceded by asterisks (*) followed by hash (#). By entering these codes into their phones’ keypad, you gain instant access to different features such as account balances, bundle purchases, and more. It eliminates any dependency on internet connectivity, making sure users always stay connected.

These self-service activation options provided by Vodacom give customers flexibility in managing their accounts and accessing essential services at their own convenience. Whether it be activating prepaid SIMs, purchasing airtime, data bundles, or performing other account-related tasks, the My Vodacom App, the web portal, together with WhatsApp Chatbot TOBI, and USSD Codes offer multiple avenues catering to diverse user preferences.

Activating Vodacom SIM on an iPhone using eSIM

What is eSIM?

eSIM, or embedded Subscriber Identity Module, is a digital SIM that allows users to activate a mobile plan without the need for a physical SIM card. It provides convenience and flexibility as it eliminates the hassle of physically inserting and swapping out traditional SIM cards.

The benefits of using eSIM include:

  1. Dual-SIM Capability: With iPhones supporting dual-SIM functionality through eSIM technology, users can have two active phone numbers simultaneously on their device.
  2. Easy Activation Process: Activating an eSIM typically involves following simple onscreen instructions during the initial setup process.
  3. Flexibility in Network Providers: Users can choose from various network providers that support eSIM services instead of being limited to one specific provider.

iPhone Models Supporting eSIM

Frequently Asked Questions

How long does it take to activate a Vodacom SIM?

Activating a Vodacom SIM usually takes just a few minutes. If you are activating the SIM manually by dialing 100, the activation process should be completed almost instantly. However, if you are going through bulk activation or RICA registration with Flickswitch, the lead times can vary and may take around 3-5 business days plus shipping.

Can I activate a Vodacom SIM without RICA registration?

No, in order to activate your Vodacom SIM card successfully, you need to complete the RICA (Registration of Identity of Customers) process. This is required by law in South Africa for all mobile network users. Without completing this step and providing valid identification documents as part of the registration process, your sim will not be activated.

Can I activate a Vodacom SIM without a phone?

To physically insert and set up your new Vodafone Sim Card on their network requires using an active device such as smartphone that supports GSM technology which allows voice calls & text messages over cellular networks. Therefore, you cannot directly Activate Your New Vodacom simcard online but rather have to use physical devices like smartphones.

Can I activate a Vodacom SIM without an internet connection?

Yes, you do not require any data connectivity while inserting/activating/registering/RICA-ing etc. your brand-new prepaid/postpaid/newly ported number into the existing operator’s system.


  1. https://flickswitch.freshdesk.com/support/solutions/articles/23000013498-mobile-network-information-vodacom-south-africa
  2. https://now.vodacom.co.za/article/helping-you-to-help-yourself
  3. https://support.apple.com/en-za/HT212780

Latest Questions Answered